Windows 7 failed updates error code 800B0003

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  1. Posts : 81
    Windows Home Premium 64- bit(6.1,Build 7600) SP1
       #1

    Windows 7 failed updates error code 800B0003


    Several failed Windows 7x64 updates (see attachements)

    error code 800B0003

    Windows 7 failed updates error code 800B0003-failed-windows-updates.jpg

    Windows 7 failed updates error code 800B0003-failed-updates-error-code.jpg

    Attachment 352135

    Ran SURT
    Ran sfc/scannow in elevated prompt. It found errors that it could not fix.
    Note: I could not upload the entire CBS folder as a rar or a zip,( I kept getting a 505 error) so I uploaded the cbs log file.
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  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    I need tha CheckSUR.log file as well please... and the c:\windows\windowsupdate.log file
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  3. Posts : 81
    Windows Home Premium 64- bit(6.1,Build 7600) SP1
    Thread Starter
       #3

    Here they are.
    Windows 7 failed updates error code 800B0003 Attached Files
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  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Interesting - the only 0x800b0003 errors in the Windowsupdate log are paired with -643 ones - which usually indicate a problem with the base install of the component involved.
    In your case, I suspect that the issue may simply be a bad download (despite the checking that WU does).

    Try installing the .NET update from the standalone download...
    https://www.microsoft.com/en-gb/down....aspx?id=44686
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  5. Posts : 81
    Windows Home Premium 64- bit(6.1,Build 7600) SP1
    Thread Starter
       #5

    Hi,
    There are 2 files listed for down load. A x64.exe and a x86.exe. Which is the appropriate one?
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  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    X64 ... the 64-bit version
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  7. Posts : 81
    Windows Home Premium 64- bit(6.1,Build 7600) SP1
    Thread Starter
       #7

    Thanks. That didn't work. I seem to remember trying it a while ago when I was trouble shooting on my own.
    Windows 7 failed updates error code 800B0003-netframework-installation-fail.jpg

    Windows 7 failed updates error code 800B0003-netframework-install-log.jpg

    Sorry, that log file screen shot is unreadable. Here is a copy and paste.

    netframework log file text.txt
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  8. Posts : 81
    Windows Home Premium 64- bit(6.1,Build 7600) SP1
    Thread Starter
       #8

    I've just noticed in the error log a line that refers to my E/:HDD, I've pointed to it with a red arrow. I believe that I may have had Win XP installed on this HD at one point. For some reason it seems that some Win 7 update files are being put on the E drive (see second screen shot) I'd noticed these files before but I had no idea what the gibberish meant. I have no idea why these files would be directed to my E: drive. Win 7 is installed on C: and most of the Win updates are successful. It's just the netframework and the MS Visual C++ that have failed.

    Windows 7 failed updates error code 800B0003-netframeword-install-error-location-picture.jpg

    Windows 7 failed updates error code 800B0003-e.hdd.-contents.jpg
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  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    The problem appears to be this...
    Code:
    E:\b9d67a64dbadee130867\NDP45-KB2978128.msp - Signature verification for file NDP45-KB2978128.msp (E:\b9d67a64dbadee130867\NDP45-KB2978128.msp) failed with error 0x800b0003 (The form specified for the subject is not one supported or known by the specified trust provider.)
    ... which is indeed with the installed certificates.
    I have no real idea how to go about patching this, so I suspect that your best option for a quick solution is going to be uninstalling .NET 4.5.x, running the cleanup tool, and then reinstalling it...

    .NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs should assist

    You may need to do similar things with the other update.
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  10. Posts : 81
    Windows Home Premium 64- bit(6.1,Build 7600) SP1
    Thread Starter
       #10

    I'm concerned that if I uninstall Net 4.5 and then have trouble reinstalling like I have now that I'll really have problems having programs run.

    The only versions that I see when I go to add/remove programs are 1.1 and 4.51. Should there also be 2.x and 3.x in a Win 7 install?
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