Malfunctioning Windows Update and Related Error Codes

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  1. Posts : 53
    Windows 7 Home Premium 64-bit
       #1

    Malfunctioning Windows Update and Related Error Codes


    Hi all

    I have been having so many problems of late and am not able to find a solution. Here's a description:

    I have been unable to install updates for a couple of months now so I did a system restore. It returned the error unspecified error occurred during system restore 0xc0000022.

    I tried to do another update after this and none was successful (14 failed). I got the following error codes: 800706F7, 80073712, 80070490.

    I have been browsing through the forum and this led me to look in my installed programs list and noticed that there is no indication of any service pack. (I might be mistaken but I thought service pack updates used to be there). Should I, among other things, reinstall the service pack, and if so, how?


    I am really in need of a permanent fix for these recurring problems as I feel my pc is vulnerable. It has also slowed substantially in recent months. Please note, too that I am running Avast Free Antivirus.

    I will be grateful for any assistance.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    The first step is to follow instructions.

    Complete this tutorial and post results as instructed in the tutorial.

    Windows Update Posting Instructions

    The next step is to wait until one of our experts check the log.
    At times they are very busy so just hang in there.
      My Computer


  3. Posts : 53
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    Hi Layback Bear

    I've completed the tutorial but the zip file is all of 58.5 MB. Since the limit is 8 MB, could you guide me as to how to proceed? While I await that instruction, the error code I got after updating was 80073712.

    Thank you much.
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    Just wait for one of our experts to drop by and they will give you instructions.

    Because I'm no expert in this field all I wanted to do is point you in the proper direction.

    See if this helps. Some instruction from one of our experts.

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
    Last edited by Layback Bear; 16 Mar 2015 at 02:20.
      My Computer


  5. Posts : 53
    Windows 7 Home Premium 64-bit
    Thread Starter
       #5

    Thank you for your advice and help.

    However, it seem I'll just have to wait on you experts because I followed the instructions in the quote you posted, but the zip files are still too large. Apart from the CbsPersist files, there is a CBS.log file that which, when compressed, is still much larger than the 8 MB.
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    If you can upload to OneDrive or Dropbox and post a link that would work.
      My Computer


  7. Posts : 53
    Windows 7 Home Premium 64-bit
    Thread Starter
       #7

    Hi, here is the link to to the CBS.zip file I have uploaded to GoogleDrive:

    https://drive.google.com/file/d/0B1O...ew?usp=sharing

    Looking forward to a solution.
    Thanks.
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    shstudent hang in there.
    I have just asked a friend to take a look at your problem.
    It's my fault. Some how I let you fall between the cracks.
      My Computer


  9. Posts : 53
    Windows 7 Home Premium 64-bit
    Thread Starter
       #9

    At least you have found me (my post) again; and now that you have, I know I will be assisted. Thanks! I am looking forward to resolving the issues.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    You have a fair amount of corruption present
    Code:
    Summary:
    Seconds executed: 3013
     Found 88 errors
      CSI Manifest Missing Total count: 55
      CSI Payload File Missing Total count: 7
      CBS MUM Missing Total count: 24
      CBS Catalog Missing Total count: 2
    It's going to be tomorrow evening before I have time to work on a fix protocol for these

    Shout if you haven't heard by Tuesday!
      My Computer


 
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