Windows 7 update error code 800B0100

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  1. travereno
    Posts : 17
    Windows 7 home premium 64 bit
       New #1

    Windows 7 update error code 800B0100


    Hello. I've been constantly trying to update my computer. I previously got both error code 800b0100 and error code 80073712. After downloading and running CHECKSUR, the 80073712 code went away, and now i only receive 800b0100. I've run CHECKSUR many times with no fix. I've attached my CBS folder, which includes all my SFC log and the CHECKSUR logs. The other files, which include several zipped "CBS persist" folders, were too big to upload. I can attach more as needed. Any and all help is much appreciated. This has been a nightmare.


    Attachment 353475

    Windows 7 update error code 800B0100-screenshot.gif
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  3. Chiumiento
    Posts : 237
    Windows 7 Ultimate x64
       New #2

    Have this same problem.
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  4. travereno
    Posts : 17
    Windows 7 home premium 64 bit
    Thread Starter
       New #3

    Yeah I'm still trying to figure it out while I wait for a response. No luck though
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    Please also post the C:\Windows\windowsudpate.log file
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  7. travereno
    Posts : 17
    Windows 7 home premium 64 bit
    Thread Starter
       New #5

    Thank you for the reply. You caught me just as I went to work, but I'll upload as soon as I get home.
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  8. travereno
    Posts : 17
    Windows 7 home premium 64 bit
    Thread Starter
       New #6

    travereno said:
    Hello. I've been constantly trying to update my computer. I previously got both error code 800b0100 and error code 80073712. After downloading and running CHECKSUR, the 80073712 code went away, and now i only receive 800b0100. I've run CHECKSUR many times with no fix. I've attached my CBS folder, which includes all my SFC log and the CHECKSUR logs. The other files, which include several zipped "CBS persist" folders, were too big to upload. I can attach more as needed. Any and all help is much appreciated. This has been a nightmare.


    Attachment 353475

    Windows 7 update error code 800B0100-screenshot.gif


    Here is the update log file and CBS folder. I am going to have to reply again and post the CBS persist cab files too, they are almost 6mb a piece.

    Attachment 353598

    WindowsUpdate.log
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  10. travereno
    Posts : 17
    Windows 7 home premium 64 bit
    Thread Starter
       New #7

    travereno said:
    travereno said:
    hello. I've been constantly trying to update my computer. I previously got both error code 800b0100 and error code 80073712. After downloading and running checksur, the 80073712 code went away, and now i only receive 800b0100. I've run checksur many times with no fix. I've attached my cbs folder, which includes all my sfc log and the checksur logs. The other files, which include several zipped "cbs persist" folders, were too big to upload. I can attach more as needed. Any and all help is much appreciated. This has been a nightmare.


    Attachment 353475

    Windows 7 update error code 800B0100-screenshot.gif


    here is the update log file and cbs folder. I am going to have to reply again and post the cbs persist cab files too, they are almost 6mb a piece.

    Attachment 353598

    WindowsUpdate.log


    Attachment 353600

    Attachment 353601

    Attachment 353602

    WindowsUpdate.log



    sorry about the multiple posts, just wanted to make sure i got everything you needed. Thank you again for the help.
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    Not too bad....
    CheckSUR shows the following problems:
    Code:
    Unavailable repair files:
 servicing\packages\Package_1_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_2_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_3_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2937610_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_2_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_3_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2937610_SP1~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB2937610~31bf3856ad364e35~amd64~~6.1.1.3.cat
    I'll post a fix protocol when I can clear the backlog!
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  12. travereno
    Posts : 17
    Windows 7 home premium 64 bit
    Thread Starter
       New #9

    Sounds great, thank you!
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    I've uploaded a file - tnoaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder tnoaa in the same place.
    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
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