Failed hard drive, no installation disk


  1. Posts : 1
    Windows7 home premium64 bit
       #1

    Failed hard drive, no installation disk


    My wife has an HP Pavillion that came with Windows7 home Premium pre-installed. Last week, the hard drive failed (it starts to spin up, clicks several times and stops turning). I have a new WD hard drive coming, but neither HP nor Microsoft will give me an installation disk. HP says I have to get it from Microsoft and Microsoft says that I have to get it from HP Is there any way to obtain one without having to purchase operating system?
      My Computer


  2. Posts : 16,132
    7 X64
       #2

    Presumably you have a product key on a sticker somewhere. Sometimes under the battery.

    If so, you only need to find installation media.

    This is what you need:


    en_windows_7_home_premium_with_sp1_x64_dvd_u_676549.iso

    SHA1: 6C9058389C1E2E5122B7C933275F963EDF1C07B9
    ISO/CRC: 4A182640
      My Computers


  3. Posts : 2,774
    Windows 7 Professional 64-bit
       #3

    I thought one was given an option to create rescue DVD or USB stick the first few times the computer was booted into Windows.
    Please, after you get this situation resolved, make those rescue/reInstall DVDs or USB stick.
      My Computer


 

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