Win7 SP1 "successfully" installed but keeps showing in Windows Update

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  1. Posts : 5
    Win 7 Pro 32 bit
       #1

    Win7 SP1 "successfully" installed but keeps showing in Windows Update


    Hi guys,

    I have been trying to install Win7 SP1 on my Lenovo SL410 laptop for the last couple of weeks now without success. The laptop would reboot and indicate configuring service pack, run till about 7-8% and restart after trying for a while. I have tried the steps stated on

    Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2 - Windows Help

    without much success. I have also downloaded the stand-alone and faced the same symptom. This is a fresh factory restore and I have not used any regcleaners on this laptop.

    Some of the error codes encountered were 800705B4, 800F0826 with the latest being 80200001. This is what my update history looks like (as attached). Though it indicates that SP1 has been successfully installed, it is not listed under installed updates.

    I ran CheckSUR and no errors were found in the log.

    I ran SFC and no integrity violations were found.

    Here is my MGADiag report:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {99B654EA-5C70-496F-8D0A-F251462F8D4C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{99B654EA-5C70-496F-8D0A-F251462F8D4C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1864195371-1407747804-3098052103</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2842CDA</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6JET81WW (1.39 )</Version><SMBIOSVersion major="2" minor="5"/><Date>20100624000000.000000+000</Date></BIOS><HWID>7BBB3607018400FA</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6J   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>851C87BBA93158A</Val><Hash>HQOsSo6S60rI6zK0Bi3cW5d0AgA=</Hash><Pid>89396-709-7927037-65006</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7600.0000-2022009
    Installation ID: 020464656082243856212550767454018131984173417550427093
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: 24367
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 24/3/2015 10:55:07 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAeqi6JYzn5CzKiV4+FtE6HtQozgAqhQ==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			LENOVO		TP-6J   
      FACP			LENOVO		TP-6J   
      HPET			LENOVO		TP-6J   
      BOOT			LENOVO		TP-6J   
      MCFG			LENOVO		TP-6J   
      SLIC			LENOVO		TP-6J   
      SSDT			PmRef		CpuPm
      SSDT			PmRef		CpuPm
      SSDT			PmRef		CpuPm
    Attached Thumbnails Attached Thumbnails Win7 SP1 &quot;successfully&quot; installed but keeps showing in Windows Update-update-history.jpg  
    Last edited by derekimo; 23 Mar 2015 at 23:25. Reason: Code box
      My Computer


  2. Posts : 13,576
    Windows 10 Pro x64
       #2

    Are you talking about the new small Service Pack 1 update ?

    Your windows already shows Service Pack 1 in system properties doesn`t it ?
      My Computer


  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #3

    If it is a duplicate, just hide it next time it shows up (right click on it). Then it will not come back.
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #4

    There is no service pack installed,

    Code:
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.048
      My Computer


  5. Posts : 5
    Win 7 Pro 32 bit
    Thread Starter
       #5

    Nope it's not installed.

    I am running the update as I am typing now and am currently at "Configuring Service Pack - 9% complete". Let's see what happens. Any advice would be much appreciated.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    If it fails again...

    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    Please also post the C:\Windows\windowsudpate.log file
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    I'm not understanding things.
    This laptop as far as I can tell came with Windows 8.1 and yet the log shows Windows 7 Pro OEM/SLP.

    If you Google back far enough they came with XP Pro.

    What am I missing??

    If I missed finding this laptop that came with Windows 7.
    SP-1 should of already been installed.

    So I guess my questions are.

    1. What Windows did this computer come with?
    2. If it came with Windows 7 why isn't SP-1 already installed?
    3. Is their a Windows 7 COA key sticker on the Laptop?

    From the log.
    Licensing Data--> Software licensing service version:
    6.1.7600.16385
    The bios date from the log.

    <Date>20100624000000.000000+000</Date></BIOS><HWID>
    I do believe that SP-1 was released by that date.
    I believe the release day was March 18, 2010
    Last edited by Layback Bear; 24 Mar 2015 at 14:08.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Win 8.x Pro machines can be downgraded to Win 7 Pro (many are that by default).
    The key used for the downgrade is the OEM_SLP Key.
    This needs the original manufacturer's recovery media for the job.
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    Thank you Noel for your time and explanation.
      My Computer


  10. Posts : 5
    Win 7 Pro 32 bit
    Thread Starter
       #10

    Installation of SP1 failed again yesterday. Screenshot with error code 800705B4

    SFC /scannow did not find any integrity violations.

    CBS.zip as attached.

    windowsupdate.log attached. The latest SP1 update which failed took place on 2015/03/24 - 13:45.

    Thank you in advance for looking into this for me. Let me know if it gets too messy. I am prepared to just do another factory restore and start over, hoping to not run into this problem again.
    Attached Thumbnails Attached Thumbnails Win7 SP1 &quot;successfully&quot; installed but keeps showing in Windows Update-error-code.jpg   Win7 SP1 &quot;successfully&quot; installed but keeps showing in Windows Update-sfc-scannow.jpg  
    Win7 SP1 &quot;successfully&quot; installed but keeps showing in Windows Update Attached Files
      My Computer


 
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