Windows update error code 2 on installing security update .NETF 4.52

Page 1 of 2 12 LastLast

  1. Posts : 12
    Windows 7 Ultimate x64
       #1

    Windows update error code 2 on installing security update .NETF 4.52


    Hi everybody

    I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
    I have also some other errors installing Internet Explorer 11.

    I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

    I have also used SUR and the log file can be found attached to this post.

    Any help is appreciated. :)
    Windows update error code 2 on installing security update .NETF 4.52 Attached Files
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Not as bad as I thought from the file size of the CheckSUR log...

    Code:
    Summary:
    Seconds executed: 626
     Found 40 errors
      CSI Manifest All Zeros Total count: 40
    Unavailable repair files:
     winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.20916_none_ae6c710c2475d6dd.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_10.2.9200.16798_none_c5578c400ab73d40.manifest
     winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.20916_none_ab08cdc647ee4ac0.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.20916_none_a38eed1960d6da24.manifest
     winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_10.2.9200.16798_none_32ad7426474825c0.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_10.2.9200.16798_none_455c9a9ecd397534.manifest
     winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_10.2.9200.16798_none_66663569022097ee.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_10.2.9200.16798_none_ba7a084d47184087.manifest
     winsxs\manifests\amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_10.2.9200.16798_none_b8c293a66f3311dc.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_10.2.9200.20916_none_ae82eb7016c1044d.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.20916_none_0f2b73186e1db6ad.manifest
     winsxs\manifests\amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_10.2.9200.20916_none_e9bf29ad81612b17.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-gc-registeriepkeys_31bf3856ad364e35_10.2.9200.16798_none_a5b33267944d950c.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-sysprep_31bf3856ad364e35_10.2.9200.20916_none_82715ae744395a3d.manifest
     winsxs\manifests\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_10.2.9200.16798_none_7fb34fc812514c53.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-sysprep_31bf3856ad364e35_10.2.9200.16798_none_995c761b2a7ac0a0.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.16798_none_910d6ee692a7b589.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_10.2.9200.16798_none_c56e06a3fd026ab0.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.16798_none_26168e4c545f1d10.manifest
     winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_10.2.9200.16798_none_1680b8a41e440241.manifest
     winsxs\manifests\amd64_microsoft-windows-js-debuggeride_31bf3856ad364e35_10.2.9200.20916_none_a1d7787288f1ab79.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_10.2.9200.16798_none_439b116ecef783db.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-gc-registeriepkeys_31bf3856ad364e35_10.2.9200.20916_none_8ec81733ae0c2ea9.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_10.2.9200.20916_none_6605203fbf36f2d9.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_10.2.9200.20916_none_2e717f6ae6f80ed1.manifest
     winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_10.2.9200.16798_none_c1f3e8fa2e2fb123.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-pdm-configuration_31bf3856ad364e35_10.2.9200.20916_none_b72e2fb5a0a8f7b3.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-vgx_31bf3856ad364e35_10.2.9200.16798_none_6b016db5593931ef.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-setup-support_31bf3856ad364e35_10.2.9200.20916_none_2caff63ae8b61d78.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-pdm-configuration_31bf3856ad364e35_10.2.9200.16798_none_ce194ae986ea5e16.manifest
     winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_10.2.9200.20916_none_ff959d7038029bde.manifest
     winsxs\manifests\amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_10.2.9200.20916_none_68c834942c0fe5f0.manifest
     winsxs\manifests\amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_10.2.9200.20916_none_1bc258f26106bf5d.manifest
     winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_10.2.9200.20916_none_4f7b1a351bdf318b.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_10.2.9200.16798_none_7cf03b73a578593c.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_10.2.9200.20916_none_f70e2575d4cd706f.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_10.2.9200.16798_none_0df940a9bb0ed6d2.manifest
     winsxs\manifests\amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_10.2.9200.16798_none_00aa44e167a2917a.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.2.9200.20916_none_7a2253b2ac664f26.manifest
     winsxs\manifests\amd64_microsoft-windows-ie-vgx_31bf3856ad364e35_10.2.9200.20916_none_5416528172f7cb8c.manifest
    (w) Unable to open Event Log 0x000006B5 Application  OpenEventLog failed: 0x000006B5 - The interface is unknown.
    .
    (w) Unable to open Event Log 0x000006B5 System  OpenEventLog failed: 0x000006B5 - The interface is unknown.
    .
    ... however, the kicker is in the last two lines.
    Failure to open Event logs can be a simple fix - if we're lucky - or it can be very difficult.

    I'll post a fix for the manifest problems later - then we can work on the Event log problems.
      My Computer


  3. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Many thanks and I really appreciate your time.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I've uploaded a file - nniaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\nniaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\nniaa
    or
    DIR E:\nniaa



    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



    XCOPY <drive>:\nniaa <drive>:\windows\winsxs /y /i /s /v /h



    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  5. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Dear Noel
    Hi

    Sorry for the late reply.
    Please find attached the cbs.log

    I am w8ing for you help me correct the EventLog problems.

    Regards
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    SFC is now clear - which may well help with the Event logs.

    Now please run CheckSUR again, and post the new CheckSUR log
      My Computer


  7. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Dear Noel
    Hi

    Seems the same files are having the problem again.
    I don't know why.

    Thanks again for your time and help
    Regards
    Windows update error code 2 on installing security update .NETF 4.52 Attached Files
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Hmmm - my fault...
    (Sorry!)

    I've uploaded a file - nniab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder nniab in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  9. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Dear Noel
    Thanks a lot for your help and time.
    But I didn't find any packages folder in the nniab.zip

    I will do as you said and will send you the results.
    Regards
      My Computer


  10. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #10

    Dear Noel
    Hi again

    please find attached the Check SUR files.
    The problem is solved.
    However still the Event log service is not running.

    Regards
    Windows update error code 2 on installing security update .NETF 4.52 Attached Files
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:07.
Find Us