Hello,
I've been trying to fix the error, but need some help.
I tried following Microsoft's instruction on replacing the corrupt files, etc. but having a tough time. I have another computer that I can copy the files from, but I'm not even sure where and what files.
I ran the system update readiness tool, and included the log file.
Thank you!
Some helpful information here:
Windows Update error 800B0100 - Windows Help
and here:
What is the System Update Readiness Tool? - Windows Help
Thank you for the reply.
I checked those links, and didn't help much. I followed the instructions here, but I wasn't able to fix the problem. I'm not sure if I did everything correct though. http://support.microsoft.com/en-us/kb/947821
I also found another Microsoft page that talked about getting the cat and mum files from another coputer, but I wasn't sure what to do...
The CheckSUR log is incomplete, which implies that it crashed due to file corruption.
I need to have a look at your COMPONENTS registry hive
Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
Hi Noel,
Thank you for your help.
Here's the file you requested. Please let me know if I need to provide any more info.
Regards.
https://www.dropbox.com/s/5wy42noa49...NENTS.zip?dl=0
Just checking in. Thanks!
Sorry for the delay - life has been a little hectic recently!
I can't see any obvious corruption in there - perhaps the problem was a one-off, or the scan was cancelled?
Please run the CheckSUR tool again, and make sure you leave it to run to completion (it can take 2-3 hours).
post the new CheckSUR.log file.
No problem. I appreciate your help on this. I'll run it again, and post it tomorrow. Thank you!
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