Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Platform Update KB2670838 performance issues

26 Mar 2015   #1
mastermind50

windows 7 64bit
 
 
Platform Update KB2670838 performance issues

Hello all,
I see there was an old thread regarding this issue but I am having issues with performance every time I install this update, when I uninstall it the issue goes away. Curious if there is any more information regarding it like a fix or recommendations. From what I understand there is a conflict with certain northbridge chips, video cards, etc. I have a Amd 9370 cpu, asus 990fx rev. 2.o motherboard. To be more specific with the update installed I lose serious frame rates in games and the computer is just noticeably much slower in its response. I have updated all drivers and have the latest bios...at present I am just not installing the update. It would seem to me that this problem hasn't been addressed by Microsoft or the manufacturers. Any Ideas guys and gals?


My System SpecsSystem Spec
.
26 Mar 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's have a look and see if the file system has problems...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
26 Mar 2015   #3
mastermind50

windows 7 64bit
 
 

I think I got the correct files attached here, not sure I ran sfc scannow and it said no errors....thanks for the reply let me know if these are the right files and if you need anything else :) thanks


Attached Files
File Type: log WindowsUpdate.log (1.01 MB, 1 views)
My System SpecsSystem Spec
.

26 Mar 2015   #4
mastermind50

windows 7 64bit
 
 

oh it didn't send both here is the cab file
My System SpecsSystem Spec
26 Mar 2015   #5
mastermind50

windows 7 64bit
 
 

well it seems to not be sending the cab file its below 8mb and its in rar lol any suggestions? not unless it worked this time it was saying invalid file...
My System SpecsSystem Spec
26 Mar 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The forum doesn't accept cab files .... zip it and try again
My System SpecsSystem Spec
Reply

 Platform Update KB2670838 performance issues




Thread Tools




Similar help and support threads
Thread Forum
I finally ran into a problem with Platform update KB2670838 and IE10
Other than the problem I am going to describe I have had no other problems with my machine, IE10, FF19 or Opera12.14 and I would like to solve this or else I will have to perform a system restore. With this being a new update I have not found a match to my problem here or on the web. The problem...
Windows Updates & Activation
Windows Platform Update KB2670838 Broke MUCH More Than Just Aero!
Hello SevenForums, I am a new user, this is my very first post here despite being a fairly regular user here without an account. Anyway, I have come you to solve a major problem I've had for ~2 weeks. After the IE10 update and Platform Update KB2670838, I have scoured the Internet for an answer...
Themes and Styles
KB2670838, platform update
A platform update is available for Windows 7 SP1 and Windows Server 2008 R2 SP1 fyi, my WMP 12 and WMC stopped playing avi files giving a bex error after installing this update which was listed as optional on windows update up until IE10 showed up I think. Still plays mp4 fine. I read where this...
Windows Updates & Activation
Platform Update (KB2670838) for windows 7
this one seems to be for windows 7 sp1 Platform Update for Windows 7 x64-Edition (KB2670838) Installation date: ‎2/‎26/‎2013 1:56 PM Update type: Recommended Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the...
Windows Updates & Activation
Pre-SP1 Performance Boost for Windows 7 DirectX 11 Graphics Platform
from softpedia Pre-SP1 Performance Boost for Windows 7 DirectX 11 Graphics Platform - Softpedia http://support.microsoft.com/?kbid=2028560 APPLIES TO Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium
News


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:02.
Twitter Facebook Google+