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Windows Update won't run after new HDD installed
This is a Dell running Win 7 Pro 64. I recently switched out the 500 GB hard drive for a 1 TB drive. Everything seemed to work fine, but I discovered today that Windows Update won't run. Although the service is running, I get the error msg, "unable to check for updates because the service is not running."
I ran sfc /scannow and it found corrupted system files it couldn't repair. The log is attached.
Any ideas what I might do now?
I already tried this: 1) Stop update service, 2) delete all the files in C:\Windows\Software Distribution, 3) restarted the Update service. Still get the same error message.
I wanted to do a repair-install, but this is a Dell system with OEM software, so I can't to a repair-install from the Dell installation disk. I'd really like to avoid a clean install. I'm guessing the new hard drive is somehow at the bottom of this.
EDIT: I downloaded the System Update Readiness Tool. When I tried to install it, I got the attached error message1 [Sorry, I can't figure out how to make manage the attachments. I got two different error messages when trying to install the SURT. Both are attached.]
EDIT2: I downloaded the SURT again, just in case. This time when I tried to install, I got this error message:
Last edited by Peano; 31 Mar 2015 at 19:49. Reason: More information