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Windows 7: Major activation problem

07 Nov 2009   #1
flashist

Windows 7 / Vista
 
 
Major activation problem

Hello, I recently bought the windows 7 home premium, then my motherboard fried. After getting a new one installed I had thought it was safest to reinstall windows just to make sure no hardware related software could cause problems. However now when I try to activate I get an error stating "the product key you typed cannot be used to activate windows on this computer".

What can I do? :S with todays computer marked where a computer component go from great to crap in less then a year, Microsoft can't expect to limit their OS to only one motherboard?


My System SpecsSystem Spec
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07 Nov 2009   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

What type of Windows 7 did you buy - is it a student version, full retail version, upgrade version?
My System SpecsSystem Spec
07 Nov 2009   #3
bobkn

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by flashist View Post
Hello, I recently bought the windows 7 home premium, then my motherboard fried. After getting a new one installed I had thought it was safest to reinstall windows just to make sure no hardware related software could cause problems. However now when I try to activate I get an error stating "the product key you typed cannot be used to activate windows on this computer".

What can I do? :S with todays computer marked where a computer component go from great to crap in less then a year, Microsoft can't expect to limit their OS to only one motherboard?
I haven't seen this, but it sounds like what you'd get if you tried to install Win7 on a blank HD using an upgrade license.

If that's the case, all is not lost:

http://www.winsupersite.com/win7/cle...rade_media.asp

You may have to activate by telephone, though, as the activation server will list the key as already in use.
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07 Nov 2009   #4
Nosmo

Win 7 32 bit , Win xp Sp3
 
 

In a case like this, you do a phone activation. No problem. Explain what happened and MS will activate you
My System SpecsSystem Spec
08 Nov 2009   #5
flashist

Windows 7 / Vista
 
 

So I've got to use the phone? ok, another question for you then: I ordered my copy from amazon, so I got the uk version as far as I can tell. But I live in Norway, can I still get it activated by calling Microsoft Norway? or do I have to talk with Microsoft Uk?

Oh, and no, it's not an upgrade version. My previous install was also installed on a clean HDD, but I'm guessing the problem is related to this windows 7 only having one license now bound to my old fried motherboard?
My System SpecsSystem Spec
08 Nov 2009   #6
flashist

Windows 7 / Vista
 
 

Got it solved now. By calling some automatic phone service and activate it there, I find it sort of strange that the phone service can activate it, but online not. seeing I basically gave it the same information and it was all automatically handled.

Anyway, activation is completed. Thanks for all the replies and help I've got on this thread
My System SpecsSystem Spec
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 Major activation problem




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