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Windows 7: Updating to Sp1 Error Code 0x80070002

18 Apr 2015   #1

Windows 7 Professional
Updating to Sp1 Error Code 0x80070002

Hello, as I was trying to download the Sp1 update (kb976932) for my windows 7 professional I encountered an error.

I ran Windows update diagnostics but my download still stops at 29% and then gives the error.
I have Attached my cbs and my sfc detail file to my post.
I am currently downloading SURT, due to my internet it could take a few hours.
Any help is appreciated. thank you:)

Attached Files
File Type: txt sfcdetails.txt (80.0 KB, 1 views)
My System SpecsSystem Spec
19 Apr 2015   #2

Windows 7 Home Premium 64-Bit SP1

Hello and welcome to the sevens forum.

Some times this error code means you have some sort of malware in your system.

First run a full scan using your security software and if you don't have malwarebytes on your computer please download the free version and run a full scan as well.

Malwarebytes Anti-Malware Free
My System SpecsSystem Spec
19 Apr 2015   #3

Windows 7 Professional

After running Surt, (took 2 hours to download)
I am now able to update, Thanks for the advice in this thread HERE
And thank you americancritic for replying
will be marking this as solved :)
My System SpecsSystem Spec

19 Apr 2015   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

The SFC scan doesn't appear to have completed properly - the normal summary is missing at the end - so please run through the instructions again from start to finish, as there are a number of errors showing in the existing data that need to be addressed.

Post all the data
My System SpecsSystem Spec

 Updating to Sp1 Error Code 0x80070002

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