Lost Product Key?

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  1. clarknova
    Posts : 16
    Windows 7 Professional x64
       New #1

    Lost Product Key?


    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {8AF1F8CA-BCA7-4EEB-977A-26279654C0B8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8AF1F8CA-BCA7-4EEB-977A-26279654C0B8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-1187481153-1306224121-2038609829</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware7,1</Model></SYSTEM><BIOS><Manufacturer>VMware, Inc.</Manufacturer><Version>VMW71.00V.0.B64.1410210136</Version><SMBIOSVersion major="2" minor="7"/><Date>20141021000000.000000+000</Date></BIOS><HWID>CA740F00018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700008-02-1033-7601.0000-1122015
Installation ID: 010644056586899146811154697105842570883481265192791983
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 6P6GT
License Status: Initial grace period
Time remaining: 36960 minute(s) (25 day(s))
Remaining Windows rearm count: 1
Trusted time: 4/22/2015 12:37:12 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAAABAABAAEAAQABAAAAAQABAAEAln3aPdmC5rff4Axciuv8FOchY6k1XIg4

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			VMWARE		EFIAPIC 
  FACP			INTEL 		440BX   
  SRAT			VMWARE		EFISRAT 
  WAET			VMWARE		VMW WAET
  HPET			VMWARE		VMW HPET
  MCFG			VMWARE		EFIMCFG
    We had an SSD go unreadable on us in an HP workstation. Fortunately, there were backups. Unfortunately, the Windows 7 product key that I was able to recover from the backup is the standard HP OEM key, and not useful for activating a new install.

    I checked the chassis for a product key sticker, and all I found was a sticker stating that the product was licensed for Windows 8, with Windows 7 downgrade rights. There is no valid Windows 7 key printed on the physical product, nor in the accessible backup image.

    I don't know where to go from here. What is the procedure for obtaining a backup key for this computer so that I can re-activate Windows?
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    The installed Product Key is an OEM_SLP one - and can never be activated either by phone or over the internet - it is designed for use ONLY on bare-metal installs on the original computer on which it was pre-installed. This install is in a VM.

    For downgrades from Windows 8 Pro to Windows 7 Pre/Enterprise you must use bare-metal installs with the original manufacturer's Recovery media, or Volume Licensing (or Full product licenses).
      My Computer
    Quote Quote

  4. clarknova
    Posts : 16
    Windows 7 Professional x64
    Thread Starter
       New #3

    I don't know if the product included recovery media, aside from what might have been on the drive. I will have to check.

    I sure don't agree with the new practice of not printing the product key on the chassis, but I suppose that has been debated elsewhere :)

    Thanks for your response.
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    The Product Key for Windows 8 preinstalled by large manufacturers is embedded in the BIOS - a much more resilient system (in theory).

    The product Key for pre-installed Windows 8 from smaller manufacturers is still on a COA sticker.

    There is no Downgrade COA sticker such as used to be present on machines - that's controlled by the BIOS again.
      My Computer
    Quote Quote

  7. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #5

    But what about that 'backup'. Can't you restore that.
      My Computer
    Quote Quote

  8. clarknova
    Posts : 16
    Windows 7 Professional x64
    Thread Starter
       New #6

    The Product Key for Windows 8 preinstalled by large manufacturers is embedded in the BIOS
    So is it recoverable from an intact BIOS? It seems an interesting way to ensure that the product key follows the motherboard to the scrap yard.

    But what about that 'backup'. Can't you restore that.
    I was able to mount the only backup and get most of what I needed from it, but the backup software won't perform a full restore from it, reporting that the backup file is corrupt.
      My Computer
    Quote Quote

  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    clarknova said:

    So is it recoverable from an intact BIOS? It seems an interesting way to ensure that the product key follows the motherboard to the scrap yard.
    That's been the theoretical stance on OEM licenses since 2001.
      My Computer
    Quote Quote

  11. clarknova
    Posts : 16
    Windows 7 Professional x64
    Thread Starter
       New #8

    It appears I may be able to recover the key from the BIOS yet.

    How To Retrieve Windows 8 OEM Product Key From BIOS | Next of Windows

    Then to see if the 8 key will work on the 7 product.
      My Computer
    Quote Quote

  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #9

    It won't - they have different formats, apart from anything else!
      My Computer
    Quote Quote

  13. clarknova
    Posts : 16
    Windows 7 Professional x64
    Thread Starter
       New #10

    So my Windows 7 downgrade rights are truly lost with the SSD? Is there an activation token that might be extracted from the backup?
      My Computer
    Quote Quote

 
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