Windows 7 not genuine

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  1. Froyd Dias
    Posts : 6
    Windows 7 home basic
       New #1

    Windows 7 not genuine


    Hello Sir/madam,i am starting to get messages stating that my copy of windows is not genuine.I dont know how am i getting these messages as i had bought laptop with genuine windows before 3 years.Expecting your reply at the earliest.
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

    https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

    Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx
      My Computer
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  4. Froyd Dias
    Posts : 6
    Windows 7 home basic
    Thread Starter
       New #3

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {24F03421-9242-43B9-BC35-5DB4F4C91912}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{24F03421-9242-43B9-BC35-5DB4F4C91912}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TJHTH</PKey><PID>00346-OEM-8992752-50008</PID><PIDType>2</PIDType><SID>S-1-5-21-3629698857-3578050144-860351476</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 NoteBook PC     </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.29</Version><SMBIOSVersion major="2" minor="6"/><Date>20111107000000.000000+000</Date></BIOS><HWID>E4813A07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1131, 5) Microsoft VBScript runtime error: Permission denied

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GHU5nhAFuRGjgZNKndwNyxuzI9cXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			HPQOEM		SLIC-MPC
  FACP			HPQOEM		SLIC-MPC
  HPET			HPQOEM		SLIC-MPC
  BOOT			HPQOEM		SLIC-MPC
  MCFG			HPQOEM		SLIC-MPC
  WDAT			HPQOEM		SLIC-MPC
  ASF!			HPQOEM		SLIC-MPC
  SLIC			HPQOEM		SLIC-MPC
  ASPT			HPQOEM		SLIC-MPC
  SSDT			PmRef		CpuPm
  SSDT			PmRef		CpuPm
      My Computer
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  6. Froyd Dias
    Posts : 6
    Windows 7 home basic
    Thread Starter
       New #4

    Windows 7 home basic OA MEA
      My Computer
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  7. Froyd Dias
    Posts : 6
    Windows 7 home basic
    Thread Starter
       New #5

    Sir, I have posted MGADiag report and windows 7 version
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Sorry - missed the response!
    Code:
    Licensing Data-->
C:\Windows\system32\slmgr.vbs(1131, 5) Microsoft VBScript runtime error: Permission denied
    Typically, this error is caused by over-zealous security software.
    What anti-virus and other security solutions are installed?
    Are you using any form of Registry cleaner/optimiser?
      My Computer
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  10. Froyd Dias
    Posts : 6
    Windows 7 home basic
    Thread Starter
       New #7

    No only kaspersky Internet security 14 installed
      My Computer
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    That could be it - I have seen occasions where Kaspersky has killed essential access like this.
    How long has this particular version been installed? What was on there previously?
      My Computer
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  12. Froyd Dias
    Posts : 6
    Windows 7 home basic
    Thread Starter
       New #9

    It's nearly been an year.was previously using kaspersky pure
      My Computer
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  13. RolandJS
    Posts : 2,774
    Windows 7 Professional 64-bit
       New #10

    NoelDP, somewhere in here, probably has your answer. Follow his directions, you can't go wrong.
      My Computer
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