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Windows 7: Problem with update KB3049563 - I.E. 11 update for Windows 7

18 May 2015   #11

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

There is still no sign of a SFC scan having been run since 13th May - after this thread began.

There are a large number of this error-pairing present in the CBS logs...
 Line 2525: 2015-05-13 17:16:27, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~ [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 2527: 2015-05-13 17:16:27, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
This error usually appears in attempting to install SP1! Unfortunately it's one for which I don't have a ready cure, and up until now a repair install has been the normal procedure. I don't know whether this would work for you - or whether you have the necessary media.

My System SpecsSystem Spec
19 May 2015   #12

Windows 7 Service Pack 1 Home Premium 64bit
Problem Solved - Many Thanks NoelDP

I saw the instructions about running SURT but I noted it could take hours so I have only just got around to it. It actually took something like 45 minutes to install so not so bad as I had feared. It ran just the once and afterwards the update KB3049563 installed successfully - so thank you very much for your help! I have left a thank you note to add to your reputation. I am sorry if I appeared a bit slow in comprehension but I am quite a novice at this type of thing and more than a tad unsure as to how to do things. Many thanks for your patience. Jeff.
My System SpecsSystem Spec
20 May 2015   #13

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Glad something worked for you!

Good luck.
My System SpecsSystem Spec


 Problem with update KB3049563 - I.E. 11 update for Windows 7

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