Problem with update KB3049563 - I.E. 11 update for Windows 7

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    There is still no sign of a SFC scan having been run since 13th May - after this thread began.

    There are a large number of this error-pairing present in the CBS logs...
    Code:
     Line 2525: 2015-05-13 17:16:27, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
     Line 2527: 2015-05-13 17:16:27, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    This error usually appears in attempting to install SP1! Unfortunately it's one for which I don't have a ready cure, and up until now a repair install has been the normal procedure. I don't know whether this would work for you - or whether you have the necessary media.
      My Computer


  2. Posts : 18
    Windows 7 Service Pack 1 Home Premium 64bit
    Thread Starter
       #12

    Problem Solved - Many Thanks NoelDP


    I saw the instructions about running SURT but I noted it could take hours so I have only just got around to it. It actually took something like 45 minutes to install so not so bad as I had feared. It ran just the once and afterwards the update KB3049563 installed successfully - so thank you very much for your help! I have left a thank you note to add to your reputation. I am sorry if I appeared a bit slow in comprehension but I am quite a novice at this type of thing and more than a tad unsure as to how to do things. Many thanks for your patience. Jeff.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Great!
    Glad something worked for you!

    Good luck.
      My Computer


 
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