Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Update error code 80073712

26 May 2015   #1
KenGuru

Windows 7 Home Premium 64bit
 
 
Windows Update error code 80073712

When I try to seek for updates in Windows Update, I get the error code 80073712. I have tried many solutions, like the System Update Readiness Tool from the microsoft website, but nothing helped.




Attached Files
File Type: log WindowsUpdate.log (1.01 MB, 0 views)
My System SpecsSystem Spec
.
26 May 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
31 May 2015   #3
KenGuru

Windows 7 Home Premium 64bit
 
 

The files are attached.
My System SpecsSystem Spec
.

31 May 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

....where??
My System SpecsSystem Spec
02 Jun 2015   #5
KenGuru

Windows 7 Home Premium 64bit
 
 

To the original post.
My System SpecsSystem Spec
02 Jun 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
03 Jun 2015   #7
KenGuru

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
03 Jun 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The COMPONENTS file is effectively empty - it should have around 30-50MB of data in it.

I'm afraid that unless you have a valid, working System Restore point, your only options are either a repair install, or a clean install.
My System SpecsSystem Spec
Reply

 Windows Update error code 80073712




Thread Tools




Similar help and support threads
Thread Forum
Windows Update Error Code 80073712
Hello, I honestly don't know how long Windows Update has been like this on my system, I only noticed just the other day when trying to install Visual Studio Community 2015. The error code for the update is: 80073712 The behavior of Windows Update is the same every time I open it after...
Windows Updates & Activation
Windows Update Error Code 80073712
I have corrupted files in my Winsxs/Manifests folder causing Windows update error. The log attached below contains info of the corrupted files. I need help in finding these proper files and how to replace them.
Windows Updates & Activation
Windows Update error Code 80073712
Hi Guys, I've recently been having this update error code which i cant find out how to fix. i have already run the sfc /scannow that has said nothing that has been disturbed, and also installed system update readiness tool for x64 "Windows6.1-KB947821-v34-x64.msu" was the file not sure if there...
Windows Updates & Activation
Windows update error code 80073712
Hi, I am not able to check for updates. When I attempted to run SFC, I got a message "Windows Resource Protection could not perform the requested operation". Please help!
Windows Updates & Activation
Windows update error code 80073712
Hi, I've had this update issue going on for few weeks: Code 80073712. Log files are attached. Thank you. Kind regards,
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:06.
Twitter Facebook Google+