windows update error


  1. mayuragate
    Posts : 1
    windows 7 starter 32-bit
       New #1

    windows update error


    My computer is getting stuck on "windows is configuring updates please do not turn off your computer" screen,I searched solution online where i got the information about "net stop wuauserv" command!! but when i enter it says ' The windows update service could not be stopped '......can I get help about this please??
    sorry about my english but please do help
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Please follow the Windows Update Posting Instructions and post the requested data

    If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

    Please also post the C:\Windows\windowsudpate.log file
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