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Windows 7: Windows Update fails IE 11, error code 0x80070003 & 9C48

07 Jun 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...and the CBS data??
WE NEED THE DATA!


My System SpecsSystem Spec
.
07 Jun 2015   #12
kkari

Windows 7 Home premium x86/64
 
 

Well..one of the CBS data is 14mb and 13mb when it's compressed. I'm not sure how to upload.

And I also can't find the CBS data titled 20150606200000.
I only have CbsPersist_20150605185729 and the one I uploaded from page one.
My System SpecsSystem Spec
08 Jun 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You can upload the CBSPersists to a fileshare site such as DropBox or OneDrive, and post a link to the file. (read the help instructions on the sites for assistance)
My System SpecsSystem Spec
.

08 Jun 2015   #14
kkari

Windows 7 Home premium x86/64
 
 

CbsPersist_20150605185729.zip :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

Here is the last CBS file. I only have 2 cbs - the 1 on first page and this one.
My System SpecsSystem Spec
09 Jun 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

What I see there makes me think of either malware, or a failing drive.

Let's have a look at the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
My System SpecsSystem Spec
09 Jun 2015   #16
kkari

Windows 7 Home premium x86/64
 
 

I've cleaned my malware/adware a couple days ago. And the error still persists.
My hard drive is like 7-9 months old..Q-Q

Here are the files.


Attached Files
File Type: zip Appevt.zip (2.50 MB, 1 views)
File Type: zip System.zip (3.44 MB, 1 views)
My System SpecsSystem Spec
09 Jun 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The System event log has a ruck of Event ID 134 - NTFS failures.
This frequently indicates a bad drive, or at least problems with the structure.

Back up to external media before going any further!
Then..

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot).

Then post the new Application Event log.
My System SpecsSystem Spec
10 Jun 2015   #18
kkari

Windows 7 Home premium x86/64
 
 

Sorry Noel for the delay.

Here is the new Application after check disc.


Attached Files
File Type: zip Appevt.zip (2.50 MB, 1 views)
My System SpecsSystem Spec
11 Jun 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CKHDSK result looks a lot better than I was expecting - only minor errors, and the following end-result..
Code:
976759528 KB total disk space.
414431732 KB in 427935 files.
247428 KB in 143427 indexes.
0 KB in bad sectors.
813460 KB in use by the system.
65536 KB occupied by the log file.
561266908 KB available on disk.
...so the disk is OK.
there are still a lot of errors being thrown after the reboot, though

You maybe best to go for a repair install if you have the proper media for one?
My System SpecsSystem Spec
11 Jun 2015   #20
kkari

Windows 7 Home premium x86/64
 
 

Repair install? As in clean install?

I don't have a windows 7 cd installation disk.

Oh, what kind of minor error was it?

Did the minor errors affect the windows update in someway?
My System SpecsSystem Spec
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 Windows Update fails IE 11, error code 0x80070003 & 9C48




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