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Windows Update fails IE 11, error 80070005, 70002, 70057 + 9C48
Hello,
I have the version of IE 11 kb2841134. (opened the browser)
When I try to reinstall it by looking in view updates - it was not there.
My windows update - the IE 11 keeps failing, giving me an error of 9C48.
I've used a Windows Update Diagnostic.
I have an error of 70005, 70002 (when installing IE11 as well), 70057 (during the diagnostic). I've tried the toolkit from windows.
I'm not sure which CBS file it is.
The first CBS file. This is the second CBS file.
Here is the Windowslog file.
I've also included this which was in the log file.
Code:00:00.000: ==================================================================== 00:00.172: Started: 2015/06/06 (Y/M/D) 00:14:27.516 (local) 00:00.234: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.734: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2888049-x64.exe" 00:00.905: INFO: Windows Update Install: Cleaning up old registry entry: KB2888049 00:01.186: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IEF161.tmp\Windows6.1-KB2888049-x64.cab" 00:01.311: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IEF161.tmp\Windows6.1-KB2888049-x64.cab 00:02.606: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.109: Started: 2015/06/06 (Y/M/D) 00:14:36.799 (local) 00:00.156: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.187: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2849696-en.exe" 00:00.234: INFO: Windows Update Install: Cleaning up old registry entry: IE-Spelling-en.cab 00:00.468: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IE1333.tmp\IE-Spelling-en.cab" 00:00.639: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IE1333.tmp\IE-Spelling-en.cab 00:01.201: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.094: Started: 2015/06/06 (Y/M/D) 00:14:42.315 (local) 00:00.141: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.297: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2849697-en.exe" 00:00.344: INFO: Windows Update Install: Cleaning up old registry entry: IE-Hyphenation-en.cab 00:00.453: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IE28A6.tmp\IE-Hyphenation-en.cab" 00:00.562: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IE28A6.tmp\IE-Hyphenation-en.cab 00:01.358: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.109: Started: 2015/06/06 (Y/M/D) 00:41:29.587 (local) 00:00.187: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.234: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2888049-x64.exe" 00:00.296: INFO: Windows Update Install: Cleaning up old registry entry: KB2888049 00:00.405: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IEAEC6.tmp\Windows6.1-KB2888049-x64.cab" 00:00.499: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IEAEC6.tmp\Windows6.1-KB2888049-x64.cab 00:01.092: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.094: Started: 2015/06/06 (Y/M/D) 00:41:32.231 (local) 00:00.140: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.203: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2849696-en.exe" 00:00.234: INFO: Windows Update Install: Cleaning up old registry entry: IE-Spelling-en.cab 00:00.281: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IEB8B5.tmp\IE-Spelling-en.cab" 00:00.343: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IEB8B5.tmp\IE-Spelling-en.cab 00:00.764: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.093: Started: 2015/06/06 (Y/M/D) 00:41:34.538 (local) 00:00.156: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.203: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2849697-en.exe" 00:00.234: INFO: Windows Update Install: Cleaning up old registry entry: IE-Hyphenation-en.cab 00:00.359: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IEC208.tmp\IE-Hyphenation-en.cab" 00:00.686: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IEC208.tmp\IE-Hyphenation-en.cab 00:01.030: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.110: Started: 2015/06/06 (Y/M/D) 01:00:17.017 (local) 00:00.141: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.188: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2888049-x64.exe" 00:00.219: INFO: Windows Update Install: Cleaning up old registry entry: KB2888049 00:00.281: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IEE264.tmp\Windows6.1-KB2888049-x64.cab" 00:00.359: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IEE264.tmp\Windows6.1-KB2888049-x64.cab 00:00.796: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.046: Started: 2015/06/06 (Y/M/D) 01:00:18.577 (local) 00:00.078: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.109: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2849696-en.exe" 00:00.140: INFO: Windows Update Install: Cleaning up old registry entry: IE-Spelling-en.cab 00:00.187: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IEE82E.tmp\IE-Spelling-en.cab" 00:00.265: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IEE82E.tmp\IE-Spelling-en.cab 00:00.670: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.063: Started: 2015/06/06 (Y/M/D) 01:00:20.087 (local) 00:00.109: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.141: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2849697-en.exe" 00:00.187: INFO: Windows Update Install: Cleaning up old registry entry: IE-Hyphenation-en.cab 00:00.250: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IEEE37.tmp\IE-Hyphenation-en.cab" 00:00.312: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IEEE37.tmp\IE-Hyphenation-en.cab 00:00.609: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.062: Started: 2015/06/06 (Y/M/D) 01:09:47.417 (local) 00:00.078: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.109: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2888049-x64.exe" 00:00.140: INFO: Windows Update Install: Cleaning up old registry entry: KB2888049 00:00.187: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IE9629.tmp\Windows6.1-KB2888049-x64.cab" 00:00.234: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IE9629.tmp\Windows6.1-KB2888049-x64.cab 00:00.733: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.031: Started: 2015/06/06 (Y/M/D) 01:09:48.736 (local) 00:00.062: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.094: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2849696-en.exe" 00:00.265: INFO: Windows Update Install: Cleaning up old registry entry: IE-Spelling-en.cab 00:00.406: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IE9C31.tmp\IE-Spelling-en.cab" 00:00.624: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IE9C31.tmp\IE-Spelling-en.cab 00:01.123: INFO: Windows Update Install: Setup return code: 0x00000000 (0) 00:00.000: ==================================================================== 00:00.047: Started: 2015/06/06 (Y/M/D) 01:09:52.281 (local) 00:00.109: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.156: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-Windows6.1-KB2849697-en.exe" 00:00.187: INFO: Windows Update Install: Cleaning up old registry entry: IE-Hyphenation-en.cab 00:00.281: INFO: Windows Update Install: Trying to extract package as: "C:\Windows\TEMP\IEA989.tmp\IE-Hyphenation-en.cab" 00:00.312: INFO: Windows Update Install: Extracted new file to: C:\Windows\TEMP\IEA989.tmp\IE-Hyphenation-en.cab 00:00.874: INFO: Windows Update Install: Setup return code: 0x00000000 (0)Technically what i'm asking is - How do I fix this error and how to download IE11.Code:2015-06-06 01:20:52, Info CBS Scavenge: Begin CSI Store 2015-06-06 01:20:53, Info CSI 00000026 Performing 1 operations; 1 are not lock/unlock and follow: Scavenge (8): flags: 00000017 2015-06-06 01:20:53, Info CSI 00000027 Store coherency cookie matches last scavenge cookie, skipping scavenge. 2015-06-06 01:20:53, Info CSI 00000028 ICSITransaction::Commit calling IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7 2015-06-06 01:20:53, Info CSI 00000029 Creating NT transaction (seq 2), objectname [6]"(null)" 2015-06-06 01:20:53, Info CSI 0000002a Created NT transaction (seq 2) result 0x00000000, handle @0x280 2015-06-06 01:20:54, Info CSI 0000002b@2015/6/6:05:20:54.459 CSI perf trace: CSIPERF:TXCOMMIT;525919 2015-06-06 01:20:54, Info CBS Scavenge: Completed, disposition: 0X1 2015-06-06 01:20:54, Info CSI 0000002c@2015/6/6:05:20:54.494 CSI Transaction @0x894b20 destroyed 2015-06-06 01:20:54, Info CBS Failed change service configuration. [HRESULT = 0x80070005 - E_ACCESSDENIED] 2015-06-06 01:20:54, Info CBS Failed to change the Trusted Installer to a demand start service [HRESULT = 0x80070005 - E_ACCESSDENIED] 2015-06-06 01:20:54, Info CBS Reboot mark refs: 0 2015-06-06 01:20:54, Info CBS Idle processing thread terminated normally 2015-06-06 01:20:54, Info CBS Ending the TrustedInstaller main loop. 2015-06-06 01:20:54, Info CBS Starting TrustedInstaller finalization. 2015-06-06 01:20:56, Info CBS Ending TrustedInstaller finalization.
Last edited by kkari; 06 Jun 2015 at 11:45. Reason: Change of errors.