Windows Update fails IE 11, error code 0x80070003 & 9C48

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    ...and the CBS data??
    WE NEED THE DATA!
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  2. Posts : 14
    Windows 7 Home premium x86/64
    Thread Starter
       #12

    Well..one of the CBS data is 14mb and 13mb when it's compressed. I'm not sure how to upload.

    And I also can't find the CBS data titled 20150606200000.
    I only have CbsPersist_20150605185729 and the one I uploaded from page one.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    You can upload the CBSPersists to a fileshare site such as DropBox or OneDrive, and post a link to the file. (read the help instructions on the sites for assistance)
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  4. Posts : 14
    Windows 7 Home premium x86/64
    Thread Starter
       #14

    CbsPersist_20150605185729.zip :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

    Here is the last CBS file. I only have 2 cbs - the 1 on first page and this one.
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  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    What I see there makes me think of either malware, or a failing drive.

    Let's have a look at the event logs...

    Open Event Viewer
    click on the Windows logs entry in the left pane to expand it.
    Now click on the Application entry - wait while it loads.
    Click on 'File' in the menu bar and select Save...
    Save the file as Appevt.evtx
    Repeat for the System log
    then zip both, and upload them.
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  6. Posts : 14
    Windows 7 Home premium x86/64
    Thread Starter
       #16

    I've cleaned my malware/adware a couple days ago. And the error still persists.
    My hard drive is like 7-9 months old..Q-Q

    Here are the files.
    Windows Update fails IE 11, error code 0x80070003 & 9C48 Attached Files
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    The System event log has a ruck of Event ID 134 - NTFS failures.
    This frequently indicates a bad drive, or at least problems with the structure.

    Back up to external media before going any further!
    Then..

    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.
    You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
    The CHKDSK will take a few hours depending on the size of the drive, so be patient!
    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot).

    Then post the new Application Event log.
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  8. Posts : 14
    Windows 7 Home premium x86/64
    Thread Starter
       #18

    Sorry Noel for the delay.

    Here is the new Application after check disc.
    Windows Update fails IE 11, error code 0x80070003 & 9C48 Attached Files
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    The CKHDSK result looks a lot better than I was expecting - only minor errors, and the following end-result..
    Code:
    976759528 KB total disk space.
    414431732 KB in 427935 files.
    247428 KB in 143427 indexes.
    0 KB in bad sectors.
    813460 KB in use by the system.
    65536 KB occupied by the log file.
    561266908 KB available on disk.
    ...so the disk is OK.
    there are still a lot of errors being thrown after the reboot, though

    You maybe best to go for a repair install if you have the proper media for one?
      My Computer


  10. Posts : 14
    Windows 7 Home premium x86/64
    Thread Starter
       #20

    Repair install? As in clean install?

    I don't have a windows 7 cd installation disk.

    Oh, what kind of minor error was it?

    Did the minor errors affect the windows update in someway?
      My Computer


 
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