Unable to install Windows 7 update kb2894854 - kb3037581

Page 3 of 4 FirstFirst 1234 LastLast

  1. Posts : 19
    Windows 7 64bit
    Thread Starter
       #21

    Yes, unfortunetly it still is.
      My Computer


  2. Posts : 19
    Windows 7 64bit
    Thread Starter
       #22

    Still looking for help regarding this. I cannot figure out how to fix this.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    Sorry about that!
    The 80070005 error is an 'access denied' one - often caused by problems with one of the system accounts, or a system driver...

    Open an Elevated Command Prompt, and run the following commands

    sc sdshow plugplay
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList\S-1-5-18" /S
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList\S-1-5-19" /S
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList\S-1-5-20" /S


    Copy and paste the results to your reply


    Here are some instructions to make lifeeasier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

    3) To copy the results... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  4. Posts : 19
    Windows 7 64bit
    Thread Starter
       #24

    This is the results I got...

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sc sdshow plugplay

    DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\C
    urrentVersion\ProfileList\S-1-5-18" /S
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\C
    urrentVersion\ProfileList\S-1-5-19" /S
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\C
    urrentVersion\ProfileList\S-1-5-20" /S
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>
    C:\Windows\system32>
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    Sorry - the forum had an argument with my One-Note software again, and removed a few spaces, rendering the last three lines inoperative...

    Please repeat with these commands...

    sc sdshow plugplay
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18" /S
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19" /S
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20" /S
      My Computer


  6. Posts : 19
    Windows 7 64bit
    Thread Starter
       #26

    The following is the results...

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sc sdshow plugplay

    DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
    CurrentVersion\ProfileList\S-1-5-18" /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
    5-18
    Flags REG_DWORD 0xc
    State REG_DWORD 0x0
    RefCount REG_DWORD 0x1
    Sid REG_BINARY 010100000000000512000000
    ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprof
    ile


    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
    CurrentVersion\ProfileList\S-1-5-19" /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
    5-19
    ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\LocalService

    Flags REG_DWORD 0x0
    State REG_DWORD 0x0


    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
    CurrentVersion\ProfileList\S-1-5-20" /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
    5-20
    ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\NetworkServi
    ce
    Flags REG_DWORD 0x0
    State REG_DWORD 0x0


    C:\Windows\system32>
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    Those values all look normal to me.

    Let's have a look at the event logs...

    Open Event Viewer
    click on the Windows logs entry in the left pane to expand it.
    Now click on the Application entry - wait while it loads.
    Click on 'File' in the menu bar and select Save...
    Save the file as Appevt.evtx
    Repeat for the System log
    then zip both, and upload them.
      My Computer


  8. Posts : 19
    Windows 7 64bit
    Thread Starter
       #28

    Following those steps and then choosing File is not allow me to save for some reason. I did it via Action and then Save All Events As. Attached below.
    Unable to install Windows 7 update kb2894854 - kb3037581 Attached Files
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #29

    Your NVStream service appears to be having major problems - it's part of your NVidia drivers, but most people never use it.
    You can uninstall NVStream by uninstalling the GeForce Experience from the Programs listing.

    That seems to be the only major problem in the logs.
      My Computer


  10. Posts : 19
    Windows 7 64bit
    Thread Starter
       #30

    Yeah I already disabled it because of it causing slowdown in the network issues. Will uninstall it. Any other ideas how I can get these updates to complete?
      My Computer


 
Page 3 of 4 FirstFirst 1234 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:22.
Find Us