Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490

Page 2 of 3 FirstFirst 123 LastLast

  1. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #11

    The installation didn't work.
    Attached Thumbnails Attached Thumbnails Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490-update-installation.jpg  
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    OK - post the new Windowsupdate.log file, please.
      My Computer


  3. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #13

    Here it is
    Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490 Attached Files
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    Try uninstalling KB3045999 - what happens?
      My Computer


  5. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #15

    There is no such update installed on my PC.
      My Computer


  6. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #16

    Can anyone please help me?
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    Please post a new set of logs (SFC and CheckSUR) - something may have changed
      My Computer


  8. Posts : 49
    win 7 home premium 32 bit
    Thread Starter
       #18
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    Good - SFC found nothing new, at least.
    The background data in the CBS log shows the following repeating error sequence...
    Code:
    2015-07-14 09:39:14, Info                  CBS    Perf: Resolve chain started.
    2015-07-14 09:39:14, Info                  CSI    000001d7@2015/7/14:06:39:14.457 CSI Transaction @0x1597930 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [78]"TI1.30457343_3345500781:2/Package_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38"
    
    2015-07-14 09:39:14, Info                  CBS    Failed call to CryptCATAdminAddCatalog. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
    2015-07-14 09:39:14, Info                  CBS    Failed to install catalog file \\?\C:\Windows\SoftwareDistribution\Download\023e6a375a7a7fa0913aac52a647669b\Package_7_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38.cat for package [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
    2015-07-14 09:39:14, Info                  CBS    Failed to install catalog for package: Package_7_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38 [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
    2015-07-14 09:39:14, Info                  CBS    Failed to stage package manifest. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
    2015-07-14 09:39:14, Info                  CBS    Failed to add package. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
    2015-07-14 09:39:14, Info                  CBS    Failed to persist package: Package_7_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
    2015-07-14 09:39:14, Info                  CBS    Failed to update states and store all resolved packages. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
    2015-07-14 09:39:14, Info                  CSI    000001d8@2015/7/14:06:39:14.631 CSI Transaction @0x1597930 destroyed
    2015-07-14 09:39:14, Info                  CBS    Perf: Resolve chain complete.
    2015-07-14 09:39:14, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
    2015-07-14 09:39:14, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x8e5e03fb - JET_errPageNotInitialized]
    2015-07-14 09:39:14, Info                  CBS    WER: Generating failure report for package: Package_for_KB2990214~31bf3856ad364e35~x86~~6.1.1.38, status: 0x8e5e03fb, failure source: Resolve, start state: Resolved, target state: Staged, client id: WindowsUpdateAgent
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    A reset of Windows Update is supposed to fix the above errors...
    See this Tutorial - work through the options one at a time, testing WU after each one (and a reboot before and after the test!)
    Windows Update - Reset
      My Computer


 
Page 2 of 3 FirstFirst 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:03.
Find Us