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Windows 7: Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490

07 Jun 2015   #1
radenko

win 7 home premium 32 bit
 
 
Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490

I'm running windows seven home premium (32 bit) and having trouble updating for some time.
Hope someone can help me.
I attach the error codes picture.
I also tried to attach the cbs folder, but even after zipping it, it's still almost 30MB and I can't upload it.
Any suggestions?
Thanks.




Attached Thumbnails
Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490-error-codes.jpg  
My System SpecsSystem Spec
.
07 Jun 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

remove the older CBSPersist files from the archive until the resulting file is under the 8MB limit - or upload the full set to a fileshare site, and post a link.
My System SpecsSystem Spec
08 Jun 2015   #3
radenko

win 7 home premium 32 bit
 
 

Here is the link to the cbs zip file:
https://www.**************/?ixfibg37w5h3bhy
My System SpecsSystem Spec
.

08 Jun 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This error repeats in the large log...
Code:
2015-06-06 03:00:36, Error                 CBS    Failed to resolve package 'Package_38_for_KB3045999~31bf3856ad364e35~x86~~6.1.1.1' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:36, Info                  CBS    Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:36, Info                  CBS    Failed to get next package to re-evaluate [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:36, Info                  CBS    Failed to process component watch list. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:36, Info                  CSI    00000757@2015/6/6:00:00:36.571 CSI Transaction @0x2729050 destroyed
2015-06-06 03:00:36, Info                  CBS    Perf: InstallUninstallChain complete.
2015-06-06 03:00:39, Info                  CBS    Failed to execute execution chain. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:39, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-06-06 03:00:39, Info                  CBS    WER: Generating failure report for package: Package_for_KB3061518~31bf3856ad364e35~x86~~6.1.1.0, status: 0x80070490, failure source: Execute, start state: Staged, target state: Installed, client id: WindowsUpdateAgent
There are no errors in the SFC log - and CheckSUR found and fixed one problem the first time it was runback in April - and found nothing since.

With luck, this Fixit will work...
http://support.microsoft.com/kb/971058

If you get the option, run it in normal mode first, then Aggressive mode - then reboot and try windows update again.
My System SpecsSystem Spec
09 Jun 2015   #5
radenko

win 7 home premium 32 bit
 
 

Thank you, but that didn't work. I didn't get the option to run it in a specific mode.
My System SpecsSystem Spec
09 Jun 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - please post the latest CBS.log (compressed) and the Windowsupdate.log file (compressed) again
My System SpecsSystem Spec
10 Jun 2015   #7
radenko

win 7 home premium 32 bit
 
 

Thank you NoelDP. Here's the link to latest cbs log.
https://www.**************/?ixfibg37w5h3bhy
and here's the windowsupdate.log file


Attached Files
File Type: zip WindowsUpdate.zip (209.7 KB, 2 views)
My System SpecsSystem Spec
10 Jun 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's try installing this update from the standalone file...

https://www.microsoft.com/en-us/down....aspx?id=47149
My System SpecsSystem Spec
10 Jun 2015   #9
radenko

win 7 home premium 32 bit
 
 

Thank you. Isn't that an update for 64bit windows?
My System SpecsSystem Spec
10 Jun 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Woops - you're right!
(comes from looking at your specs, rather than the data!)
https://www.microsoft.com/en-us/down....aspx?id=47074
My System SpecsSystem Spec
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 Unable to install updates - error codes 8e5e03fb, 9e5e03fa, 80070490




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