Unable to install updates, Error Code 800B0100


  1. Cpyeah
    Posts : 5
    Windows 7 Professional
       New #1

    Unable to install updates, Error Code 800B0100


    Hey all,

    Been running into this issue the last few days and my search has brought me here:
    CheckSur
    Code:
    =================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-07 10:59

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat		
(f)	CBS MUM Corrupt	0x800F0900	servicing\Packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum		Line 1: 
(f)	CBS Catalog Corrupt	0x800B0100	servicing\Packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat		

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_b767be0f601e369d.manifest	amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_b767be0f601e369d	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.22976_none_0b31ae7948c7028d.manifest	amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.22976_none_0b31ae7948c7028d	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_c235356aadaa1970.manifest	wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_c235356aadaa1970	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_c1bc6861947ef898.manifest	wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_c1bc6861947ef898	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.18772_none_0aa40ea02fad0040.manifest	amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.18772_none_0aa40ea02fad0040	
(f)	CSI Manifest All Zeros	0x00000000	winsxs\Manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_b7e08b1879495775.manifest	amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_b7e08b1879495775	

Summary:
Seconds executed: 215
 Found 22 errors
  CSI Manifest All Zeros Total count: 6
  CBS MUM Corrupt Total count: 8
  CBS Catalog Corrupt Total count: 8

Unavailable repair files:
	winsxs\manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_b767be0f601e369d.manifest
	winsxs\manifests\amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.22976_none_0b31ae7948c7028d.manifest
	winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_c235356aadaa1970.manifest
	winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_c1bc6861947ef898.manifest
	winsxs\manifests\amd64_microsoft-windows-http_31bf3856ad364e35_6.1.7601.18772_none_0aa40ea02fad0040.manifest
	winsxs\manifests\amd64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_b7e08b1879495775.manifest
	servicing\packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
	servicing\packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3046306_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
    I've used the system update readiness tool and sfc /scannow returned nothing. The three updates that wont install are:

    KB3042553, KB3046306 - When trying to install manually it tells me my system is not applicable for them.

    KB3046482 - fails to install manually

    Also would this updates be the reason why I do not see the Get windows 10 app that should appear for the windows 10 upgrade? I greatly appreciate the help!
    Attached Thumbnails Attached Thumbnails Unable to install updates, Error Code 800B0100-error.png  
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    I've uploaded a file - cpyaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder cpyaa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

    ... as far as the Windows 10 notification is concerned, I don't think it's related, but it's possible.
      My Computer
    Quote Quote

  4. Cpyeah
    Posts : 5
    Windows 7 Professional
    Thread Starter
       New #3

    See next post my bad
      My Computer
    Quote Quote

  6. Cpyeah
    Posts : 5
    Windows 7 Professional
    Thread Starter
       New #4

    Hey thanks for the quick reply!

    Here's the new logs & the new Error Code 80073712:
    Attached Thumbnails Attached Thumbnails Unable to install updates, Error Code 800B0100-error.png  
      My Computer
    Quote Quote

  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    Here's the summary from the CheckSUR log...
    Code:
    Seconds executed: 81
 Found 14 errors
 Fixed 12 errors
  CSI Manifest All Zeros Total count: 6
  Fixed: CSI Manifest All Zeros.  Total count: 4
  CBS MUM Corrupt Total count: 8
  Fixed: CBS MUM Corrupt.  Total count: 8
  Fixed: CBS Paired File.  Total count: 8
Unavailable repair files:
 winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.22982_none_c235356aadaa1970.manifest
 winsxs\manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.18778_none_c1bc6861947ef898.manifest
    I'll post a fix protocol later.
      My Computer
    Quote Quote

  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    I've uploaded a file - cpyab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder cpyab in the same place.
    Open this folder - there should be one folders inside it (Manifests,)

    Copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
    Quote Quote

  10. Cpyeah
    Posts : 5
    Windows 7 Professional
    Thread Starter
       New #7

    Hey Noel,

    Again thanks for all your time. I don't see the cpyab file uploaded, though I do see the older one from yesterday.
      My Computer
    Quote Quote

  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    Sorry - must have forgotten to post it! It's up there now
      My Computer
    Quote Quote

  12. Cpyeah
    Posts : 5
    Windows 7 Professional
    Thread Starter
       New #9

    And here are the files. The final update did install.
    Unable to install updates, Error Code 800B0100 Attached Files
      My Computer
    Quote Quote

  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    Great!
    CheckSUR is happy now as well

    Looks like you're all set for today's updates, now
      My Computer
    Quote Quote

 

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