Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Update Error 80070002

23 Aug 2015   #51
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - I think this will work...

Open an Elevated Command Prompt and run the following commands

Code:
REG DELETE HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_3d3b61ce6bea8828fda92c895abac0c7_31bf3856ad364e35_none_1fb9d59fc17488b8 
 
.
Confirm the command if requested.
If you don't get an error message, reboot and run CheckSUR again - post the new CheckSUR.log
If you do get an error message, I need to know the exact message.


My System SpecsSystem Spec
.
23 Aug 2015   #52
sircanuckles

Windows 7 Professional 64 Bit
 
 

Here's the result of running the command. Will update when checksur is run again!
Code:
REG DELETE HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_3d3b61ce6bea8828fda92c895abac0c7_31bf3856ad364e35_none_1fb9d59fc17488b8
My System SpecsSystem Spec
23 Aug 2015   #53
sircanuckles

Windows 7 Professional 64 Bit
 
 

Ok, here are the logs (I think?)

edit: Windows update returns the same error, however


Attached Files
File Type: zip CheckSUR.persist.zip (926 Bytes, 6 views)
My System SpecsSystem Spec
.

24 Aug 2015   #54
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is clear
Now I just need to remind myself of what the other problems were

Back later.
My System SpecsSystem Spec
01 Sep 2015   #55
sircanuckles

Windows 7 Professional 64 Bit
 
 

Hi Noel, any thoughts? My system is becoming a bit more unstable and I may have lost some family photos as a result. Maybe unrelated, but I'm trying not to do too much to the computer until we've fixed this problem, to avoid a moving target in the registry. Hopefully we can find a solution soon?
My System SpecsSystem Spec
12 Sep 2015   #56
sircanuckles

Windows 7 Professional 64 Bit
 
 

Hi Noel, good news - I was able to recover everything. Any word on what I can do next with the 8007002 update error?
My System SpecsSystem Spec
13 Sep 2015   #57
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It's been a while - let's have another set of SFC and CheckSUR results so we have the latest date to deal with.
My System SpecsSystem Spec
13 Sep 2015   #58
sircanuckles

Windows 7 Professional 64 Bit
 
 

SFC still failed - Windows Resource Protection could not perform the requested operation.

Checksur log in this link
My System SpecsSystem Spec
14 Sep 2015   #59
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the first few lines after a boot, from the CBS.log...
Code:
2015-05-14 06:06:51, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
2015-05-14 06:06:51, Info                  CSI    00000004@2015/5/14:13:06:51.551 PopulateComponentFamiliesKey - Begin
2015-05-14 06:07:03, Error                 CSI    00000005 (F) STATUS_OBJECT_NAME_NOT_FOUND #1091401# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|KEY_WOW64_64KEY), oa = @0x10ce450->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[158]"\Registry\Machine\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a\6.9"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 17623064 (0x010ce818))[gle=0xd0000034]
2015-05-14 06:07:03, Error                 CSI    00000006@2015/5/14:13:07:03.527 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2015-05-14 06:07:06, Error                 CSI    00000007 (F) STATUS_OBJECT_NAME_NOT_FOUND #1091400# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 0, da = (KEY_READ), oa = @0x10ce910, key = NULL, disp = (null))[gle=0xd0000034]
2015-05-14 06:07:06, Info                  CBS    NonStart: Failed to get store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-05-14 06:07:06, Info                  CBS    Failed to ensure no startup processing was required. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-05-14 06:07:06, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-05-14 06:07:06, Info                  CBS    Startup processing thread terminated normally
2015-05-14 06:07:08, Info                  CSI    00000008@2015/5/14:13:07:08.541 PopulateComponentFamiliesKey - Begin
2015-05-14 06:07:39, Error                 CSI    00000009 (F) STATUS_OBJECT_NAME_NOT_FOUND #3221499# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|KEY_WOW64_64KEY), oa = @0x96c970->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[158]"\Registry\Machine\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a\6.9"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 9882936 (0x0096cd38))[gle=0xd0000034]
2015-05-14 06:07:39, Error                 CSI    0000000a@2015/5/14:13:07:39.438 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2015-05-14 06:07:39, Error                 CSI    0000000b (F) STATUS_OBJECT_NAME_NOT_FOUND #3221498# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 0, da = (KEY_READ), oa = @0x96ce30, key = NULL, disp = (null))[gle=0xd0000034]
2015-05-14 06:07:39, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-05-14 06:07:39, Error                 CBS    Failed to initialize store parameters with boot drive:  and windows directory:  [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2015-05-14 06:07:59, Info                  CSI    0000000c@2015/5/14:13:07:59.438 PopulateComponentFamiliesKey - Begin
2015-05-14 06:08:47, Error                 CSI    0000000d (F) STATUS_OBJECT_NAME_NOT_FOUND #5351597# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|KEY_WOW64_64KEY), oa = @0x96c970->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[158]"\Registry\Machine\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a\6.9"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 9882936 (0x0096cd38))[gle=0xd0000034]
2015-05-14 06:08:47, Error                 CSI    0000000e@2015/5/14:13:08:47.024 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2015-05-14 06:08:47, Error                 CSI    0000000f (F) STATUS_OBJECT_NAME_NOT_FOUND #5351596# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 0, da = (KEY_READ), oa = @0x96ce30, key = NULL, disp = (null))[gle=0xd0000034]
2015-05-14 06:08:47, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
Please open an Elevated Command Prompt and run the following commands

Code:
REG QUERY "HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.18766 (win7sp1_gdr.150217-1551)\ComponentFamilies\amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a" /S

REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a" /S
 
.
post the results.
My System SpecsSystem Spec
14 Sep 2015   #60
sircanuckles

Windows 7 Professional 64 Bit
 
 

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>REG QUERY "HKLM\COMPONENTS\DerivedData\VersionedIndex\6.1.76
01.18766 (win7sp1_gdr.150217-1551)\ComponentFamilies\amd64_microsoft-windows-ker
beros-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>

Code:
C:\Windows\system32>REG QUERY "HKLM\Software\Microsoft\Windows\CurrentVersion\Si
deBySide\Winners\amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31
f57aa4e48c0a" /S

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\
amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a
    (Default)    REG_SZ    6.1

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\SideBySide\Winners\
amd64_microsoft-windows-kerberos-adm_31bf3856ad364e35_none_5c31f57aa4e48c0a\6.9

C:\Windows\system32>
My System SpecsSystem Spec
Reply

 Windows 7 Update Error 80070002




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 update error 80070002 - the story of a fix.
The other day I wast^H^H^H^Hspent several hours wrestling with the Windows 7 update mechanism; now that it seems the problem is fixed, I'd like to share the story in the hope that it may be helpful for someone with a similar problem. This is my first post to the forum, so I'd welcome remarks...
Windows Updates & Activation
Error 80070002 - Can't use Windows Update
Hi guys. Not sure what to do here. I'll start from the start. PC has been occasionally just randomly crashing and restarting (not for a long time, maybe a couple of weeks? every few days). Last night, Windows failed to start, prompted a chkdsk so I let it run, it did some stuff (can't remember...
Windows Updates & Activation
Windows 7 update error 80070002
Windows 7 is not updating any more. Did step one didn't change anything. My cbs.zip file is more than 8 mb (its 20mb) what should I do? It gives this error code 80070002. It says most recent check for updates: never Updates were installed: never I can't start a sfc/scannow with command...
Windows Updates & Activation
error Code 80070002 windows 7 update
Hello. 1st hope in right thread? Got a number of error codes and problems with updating my windows update.Microsoft .NET Framework 4.5.1 for Windows 7 x64-based Systems (KB2858725) Installation date: ‎07/‎07/‎2014 14:24 Installation status: Failed Error details: Code 13EC
Windows Updates & Activation
I can not update Windows 7, this error 80070002
I can not update Windows 7, this error 80070002 http://www.mediafire.com/imgbnc.php/8470b036282de6f75dd1cb9ba0a3235dcc8a8fe40a67bed57c4c863ec493b13a6g.jpg
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:48.
Twitter Facebook Google+