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Windows 7: Can't access my Windows Updates

09 Jun 2015   #11

Windows 7 ultimate SP1

Quote   Quote: Originally Posted by Layback Bear View Post
Can you get to this page?

From the tutorial on this page.

Windows Update Posting Instructions

In order for Noel to help he needs information that he request.

I fully understood that he needed the info to help me. It wasn't that I didn't want to give him the info, I replied 2 times that the instructions were over my head and when I asked for some clarification, I was told to download the file Noel wanted me to download I think he was cummunicating above my head, not his fault, it was my fault for not having the level of expertise.

I thank him for the help but I was unable to follow his instrutions, once again NOT his fault it was my fault.

I contacted Microsoft today and they were able to fix the problem and now I am able to download the windows updates.

Thank you for the help you attempted to give me.

My System SpecsSystem Spec
09 Jun 2015   #12
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

Glad Microsoft got things working.
I was not putting fault on you or anybody else.

Everybody can't do everything. I was just trying to point out that we can only help if we get the needed information.

Happy computing.
My System SpecsSystem Spec
09 Jun 2015   #13

Windows 7 ultimate SP1

I wanted to thank you again for trying to help me. I got it fixed with Microsoft tech support.
My System SpecsSystem Spec


 Can't access my Windows Updates

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