Receiving error 0x8004fe2 from Windows Activation Technologies


  1. Posts : 3
    Windows Home Premium 64 bit
       #1

    Receiving error 0x8004fe2 from Windows Activation Technologies


    Recently started receiving message states not running genuine Windows 7, but this computer was purchased with the program installed. Usually only occurs when booting up

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {C74C31FC-1B6F-48BB-8A43-1277B5245628}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150427-0707
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C74C31FC-1B6F-48BB-8A43-1277B5245628}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1524574224-3724322116-2587151612</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G72 Notebook PC              </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.48</Version><SMBIOSVersion major="2" minor="6"/><Date>20111109000000.000000+000</Date></BIOS><HWID>A4BD3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2442010
    Installation ID: 016231858181267376381502262815187346859225527794722284
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: 3Q6C9
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 6/8/2015 9:57:00 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 6:2:2015 11:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    
    
    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GF81aaoRucsO3RVirVMo1xd
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      WDAT            HPQOEM        SLIC-MPC
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      ASPT            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm
    Last edited by Scotti Wilkinso; 08 Jun 2015 at 09:59. Reason: Add Diagnostice report
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

    REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
    REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  3. Posts : 3
    Windows Home Premium 64 bit
    Thread Starter
       #3

    Not sure I did it right, but this is what I got

      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    It looks like you attempted to post a screenshot, and made a mistake - please use the method I gave you

    If all three commands gave 'not found' responses, then try this...


    I've uploaded a file - sluicom64.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the saved file and select Extract all...
    Save it to the default location
    This should create a file sluicom64.reg

    right-click on the file, and select Merge
    Accept the warnings, - you should then get a 'Success' message.
    Close all windows, and reboot.

    Run another MGADiag report, and post the results.
      My Computer


  5. Posts : 3
    Windows Home Premium 64 bit
    Thread Starter
       #5

    Reply to your instructions of 6-8-15


    Downloaded your file as instructed, rebooted and ran your commands. Here is the result. I don't think ALL of this was generated by these commands. Some may have been prior attempts?
    Sorry for the delay in reply, I was ill.

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
     
    C:\Users\Scotti>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-40
    77-4AD6-8658-327C2C86C5AA} /S
     
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
    -327C2C86C5AA}\1.0
        (Default)    REG_SZ    SPPUI 1.0 Type Library
     
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
    -327C2C86C5AA}\1.0\0
     
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
    -327C2C86C5AA}\1.0\0\win32
        (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
     
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
    -327C2C86C5AA}\1.0\FLAGS
        (Default)    REG_SZ    0
     
     
    C:\Users\Scotti>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658
    -327C2C86C5AA} /S
     
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
    A}\1.0
        (Default)    REG_SZ    SPPUI 1.0 Type Library
     
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
    A}\1.0\0
     
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
    A}\1.0\0\win32
        (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
     
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
    A}\1.0\FLAGS
        (Default)    REG_SZ    0
     
     
    C:\Users\Scotti>Microsoft Windows [Version 6.1.7601]
    'Microsoft' is not recognized as an internal or external command,
    operable program or batch file.
     
    C:\Users\Scotti>Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    'Copyright' is not recognized as an internal or external command,
    operable program or batch file.
     
    C:\Users\Scotti>
    C:\Users\Scotti>C:\Users\Scotti>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\Type
    Lib\{EE574957-40
    'C:\Users\Scotti' is not recognized as an internal or external command,
    operable program or batch file.
     
    C:\Users\Scotti>77-4AD6-8658-327C2C86C5AA} /S
    '77-4AD6-8658-327C2C86C5AA}' is not recognized as an internal or external comman
    d,
    operable program or batch file.
     
    C:\Users\Scotti>
    C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
    7-4077-4AD6-8658
    The system cannot find the path specified.
     
    C:\Users\Scotti>-327C2C86C5AA}\1.0
    The system cannot find the path specified.
     
    C:\Users\Scotti>    (Default)    REG_SZ    SPPUI 1.0 Type Library
    REG_SZ was unexpected at this time.
     
    C:\Users\Scotti>
    C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
    7-4077-4AD6-8658
    The system cannot find the path specified.
     
    C:\Users\Scotti>-327C2C86C5AA}\1.0\0
    The system cannot find the path specified.
     
    C:\Users\Scotti>
    C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
    7-4077-4AD6-8658
    The system cannot find the path specified.
     
    C:\Users\Scotti>-327C2C86C5AA}\1.0\0\win32
    The system cannot find the path specified.
     
    C:\Users\Scotti>    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
     
    REG_EXPAND_SZ was unexpected at this time.
     
    C:\Users\Scotti>
    C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
    7-4077-4AD6-8658
    The system cannot find the path specified.
     
    C:\Users\Scotti>-327C2C86C5AA}\1.0\FLAGS
    The system cannot find the path specified.
     
    C:\Users\Scotti>    (Default)    REG_SZ    0
    REG_SZ was unexpected at this time.
     
    C:\Users\Scotti>
    C:\Users\Scotti>
    C:\Users\Scotti>C:\Users\Scotti>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE57495
    7-4077-4AD6-8658
    'C:\Users\Scotti' is not recognized as an internal or external command,
    operable program or batch file.
     
    C:\Users\Scotti>-327C2C86C5AA} /S
    '-327C2C86C5AA}' is not recognized as an internal or external command,
    operable program or batch file.
     
    C:\Users\Scotti>
    C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
    8658-327C2C86C5A
    The system cannot find the path specified.
     
    C:\Users\Scotti>A}\1.0
    The system cannot find the path specified.
     
    C:\Users\Scotti>    (Default)    REG_SZ    SPPUI 1.0 Type Library
    REG_SZ was unexpected at this time.
     
    C:\Users\Scotti>
    C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
    8658-327C2C86C5A
    The system cannot find the path specified.
     
    C:\Users\Scotti>A}\1.0\0
    The system cannot find the path specified.
     
    C:\Users\Scotti>
    C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
    8658-327C2C86C5A
    The system cannot find the path specified.
     
    C:\Users\Scotti>A}\1.0\0\win32
    The system cannot find the path specified.
     
    C:\Users\Scotti>    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
     
    REG_EXPAND_SZ was unexpected at this time.
     
    C:\Users\Scotti>
    C:\Users\Scotti>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
    8658-327C2C86C5A
    The system cannot find the path specified.
     
    C:\Users\Scotti>A}\1.0\FLAGS
    The system cannot find the path specified.
     
    C:\Users\Scotti>    (Default)    REG_SZ    0
    REG_SZ was unexpected at this time.
     
    C:\Users\Scotti>
    C:\Users\Scotti>
    C:\Users\Scotti>C:\Users\Scotti>
    Last edited by Brink; 25 Jun 2015 at 11:26. Reason: code box
      My Computer


 

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