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Hi Noel,
Thank you for your last post and registry fix. I just completed your instructions and have attached the compressed Attachment 363017
Hi Noel,
Thank you for your last post and registry fix. I just completed your instructions and have attached the compressed Attachment 363017
... so it looks as if it's fixed.Code:Line 58571: 2015-06-17 18:09:30, Info CSI 00000305 [SR] Repairing 1 components Line 58572: 2015-06-17 18:09:30, Info CSI 00000306 [SR] Beginning Verify and Repair transaction Line 58573: 2015-06-17 18:09:30, Info CSI 00000307 [SR] Repairing corrupted file [ml:76{38},l:74{37}]"\??\C:\Windows\SysWOW64\InstallShield"\[l:20{10}]"_isdel.exe" from store Line 58582: 2015-06-17 18:09:30, Info CSI 00000309 [SR] Repair complete Line 58583: 2015-06-17 18:09:30, Info CSI 0000030a [SR] Committing transaction Line 58588: 2015-06-17 18:09:30, Info CSI 0000030e [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired S
Try Windows Update now - do a Check for updates, and install only the oldest one found - post back with any error message if it fails.
If it goes in OK, try the rest.
Hi Noel,
I managed to install 1 of the important updates, but the definitions files for MSE failed to install.
They seemed to install ok when I ran the updates through the MSE interface.
None of the optional updates will install, and return the error code "WindowsUpdate_80073712" "WindowsUpdate_dt000".
I ran sfc /scannow, which said there were no issues, and also ran CheckSUR...
Am I at the point where I should be considering a repair install yet?
Please post the new logs - the CheckSUR is probably the one I really need, but the CBS may help.
This is the only entry in the CheckSUR log:
Checking Component Store
(f) CSI Corrupt Component Keyform 0x00000000 identity amd64_4a5d5q29c6f7f65e24c414ac03c88e99_31bf3856ad364e35_6.1.7601.22616_none_f5c72c9e3d5bf927 identity and keyform do not match; keyform is wrong.
The compressed size of the CBS log is over 6mb O_o Is it ok to delete or clear the log and rerun sfc?
The forum will accept up to 8MB zipped files?
From the sound of it, I'd better take a look at the COMPONENTS hive...
I need to have alook at your COMPONENTS registry hive
Please copy theC:\Windows\System32\config\COMPONENTS file (no extension) to your desktop andthen compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or OneDrive) and post a link.
I'll looks at the COMPONENTS file when I get time - probably over the weekend!
Here's the relevant error from the CBS.log, anyhow...
Code:2015-06-19 14:09:11, Info CSI ral]) comp: (null) man: @0x3abeb8 Stage (1): flags: 8 app: [Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7601.18847, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x3aa8c8 2015-06-19 14:09:11, Error CSI 0000002b@2015/6/19:04:09:11.702 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null) MissingWinningComponentKey on resource [101]"amd64_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7601.18804_en-us_e70f6d001451c7d7"[gle=0x80004005] 2015-06-19 14:09:22, Error CSI 0000002c (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #299211# from CCSDirectTransaction::OperateEnding at index 0 of 14 (0x000000000000000e) operations, disposition 0[gle=0xd015001a] 2015-06-19 14:09:22, Error CSI 0000002d (F) HRESULT_FROM_WIN32(14098) #298732# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x23c08c0, mp = @0x23c10c0, disp = 0)[gle=0x80073712] 2015-06-19 14:09:22, Info CBS Failed to add one or more component [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT] 2015-06-19 14:09:22, Error CBS Failed to complete component closure [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT] 2015-06-19 14:09:22, Info CSI 0000002e@2015/6/19:04:09:22.205 CSI Transaction @0x3bdc20 destroyed 2015-06-19 14:09:22, Info CBS Perf: Resolve chain complete. 2015-06-19 14:09:22, Info CBS Failed to resolve execution chain. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT] 2015-06-19 14:09:22, Error CBS Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT] 2015-06-19 14:09:22, Info CBS WER: Generating failure report for package: Package_for_KB3050265~31bf3856ad364e35~amd64~~6.1.1.9, status: 0x80073712, failure source: Resolve, start state: Absent, target state: Staged, client id: WindowsUpdateAgent
OKay - it came down a lot quicker than I expected, and was easier to fix than I thought
(It may take a while to upload though - so try in about an hour)
I've uploaded a file - ophae.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, andsave to the default destination (which should be a folder on the desktop)
Create a new System Restore point
Open an Elevated Command Prompt, and run the followingcommands.
Code:IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1 REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1 COPY "%userprofile%\desktop\ophae\COMPONENTS" C:\Windows\System32\config .
If you get an error with any command, STOP THERE - donot reboot! - post for instructions.
Assuming all commands go OK, reboot, and run anotherCheckSUR scan - post the new CheckSUR.log file.
Last edited by NoelDP; 19 Jun 2015 at 01:03. Reason: correct One-Note induced typos!