Error code 80070005 trying to install KB3033890 (WMP patch)

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  1. Posts : 72
    Windows 7 Home Premium 64-bit
    Thread Starter
       #61

    restarted, it didn't fail before restart this time. gonna restart now to see if it'll actually install.
      My Computer


  2. Posts : 72
    Windows 7 Home Premium 64-bit
    Thread Starter
       #62

    didn't work, i got 80070005 again. it got stuck on wmpshare.exe on the Windows logo screen, so the denied permissions are still there, it seems.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #63

    post the windowsupdate.log file, please.
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  4. Posts : 72
    Windows 7 Home Premium 64-bit
    Thread Starter
       #64

    right, i forgot. sorry.
    Error code 80070005 trying to install KB3033890 (WMP patch) Attached Files
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #65

    I think this is the critical error...
    Code:
    2015-08-02	10:17:21:678	1148	e54	AU	OSUpdate detected - allowing forced install
    2015-08-02	10:17:22:619	1148	e54	AU	Setting AU scheduled install time to 2015-08-03 07:00:00
    2015-08-02	10:17:22:647	1148	e54	AU	Successfully wrote event for AU health state:0
    2015-08-02	10:17:22:647	1148	e54	AU	Initializing featured updates
    2015-08-02	10:17:22:647	1148	e54	AU	Found 0 cached featured updates
    2015-08-02	10:17:22:648	1148	e54	AU	Successfully wrote event for AU health state:0
    2015-08-02	10:17:22:649	1148	e54	AU	Obtained Post reboot hr from Agent:80070005
    2015-08-02	10:17:22:670	1148	e54	AU	WARNING: Post-reboot install failure, error = 0x80070005
    Let's see if this has any effect...

    reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that.
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt



    dism.exe /image:C:\ /cleanup-image /revertpendingactions

    This is supposed to revert all pended updates, however if System Restore is not working, then there may be other issues as well
      My Computer


  6. Posts : 72
    Windows 7 Home Premium 64-bit
    Thread Starter
       #66

    didn't work, i got 80070005 again.
    Error code 80070005 trying to install KB3033890 (WMP patch) Attached Files
      My Computer


  7. Posts : 72
    Windows 7 Home Premium 64-bit
    Thread Starter
       #67

    sorry again for not coming back to this thread in a while - real life calling again.

    is there any way i can perhaps repair or replace wmpshare.exe? i googled around for a bit and found out that wmpshare.exe lacking any permissions whatsoever might be due to the work of a virus. what virus, i wouldn't exactly know - i'm rather paranoid about the safety of my computer, and i haven't gotten a single positive on my antivirus for about a year now.

    just a heads up, i might not be able to reply back for a while. have to study my way into grad school.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #68

    Let's have a look at the existing permissions on the various versions of wmpshare.exe on your machine...

    Open an Elevated Command Prompt, and run the following commands...

    ICACLS C:\windows\winsxs\wmpshare.exe /T >>"%userprofile%\desktop\wmpnoel.txt
    ICACLS "C:\Program Files\wmpshare.exe" /T >>"%userprofile%\desktop\wmpnoel.txt
    ICACLS "C:\Program Files (x86)\wmpshare.exe" /T >>"%userprofile%\desktop\wmpnoel.txt

    They will take a couple of minutes to run - and put a file 'wmpnoel.txt.' on your desktop - zip that and upload it.
      My Computer


  9. Posts : 72
    Windows 7 Home Premium 64-bit
    Thread Starter
       #69

    sorry for the lengthy delay between posts again. i'm honestly surprised this thread hasn't been automatically locked yet. the text file's in the attachments.
    Error code 80070005 trying to install KB3033890 (WMP patch) Attached Files
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #70

    Interesting.
    There are a couple of odd permissions there, but nothing that would prevent it working.
    However, the copy of the file in the Program Files (x86) folder appears to be missing
    I'm not certain why this hasn't been addressed by SFC, but it may be a missing hardlink that's the problem.
    If that's the case, then it may be the tip of an iceberg

    Back later..
      My Computer


 
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