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Windows 7: Laptop is hung on

13 Jun 2015   #1

Windows 7 Home Premium 32 bit
Laptop is hung on

Windows 7 was updating. The message "Preparing to configure Windows. Do not turn off your computer." is displayed. The laptop is hung. Nothing is progressing. The progress circle us still, and not spinning. Like this for several hours.

What do I do?

My System SpecsSystem Spec
13 Jun 2015   #2
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

The first step is to complete this tutorial by tom.

Windows Update Posting Instructions
My System SpecsSystem Spec

 Laptop is hung on

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