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10 Windows updates not installing Error 80073701
Attachment 363045 Been having this problem for a while. My laptop has started to BSOD/crash a bit lately and was wondering if this was the problem. Thanks for the help.
Attachment 363045 Been having this problem for a while. My laptop has started to BSOD/crash a bit lately and was wondering if this was the problem. Thanks for the help.
You have obviously run the CheckSUR/SURT tool - please post its logs.
C:\Windows\Logs\CBS\CheckSUR.log and CheckSUR.Persist.log
Here's one of the reasons we need it!
Code:2015-06-16 08:15:46, Info CBS Exec: Installing Package: Package_30_for_KB2982378~31bf3856ad364e35~x86~~6.1.1.0, Update: 2982378-83_neutral_GDR, InstallDeployment: x86_3e7c4b8a4e0ee119d1049df8294325a0_31bf3856ad364e35_6.1.7601.18270_none_7cd6f84541f36b2b 2015-06-16 08:15:46, Error CSI 00000209@2015/6/16:15:15:46.877 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null) [gle=0x80004005] 2015-06-16 08:15:52, Error CSI 0000020a (F) STATUS_SXS_ASSEMBLY_MISSING #5335645# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c] 2015-06-16 08:15:52, Error CSI 0000020b (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #5335530# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_InstallDeployment(Flags = 0, a = 3e7c4b8a4e0ee119d1049df8294325a0, Version = 6.1.7601.18270, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"Package_30_for_KB2982378~31bf3856ad364e35~x86~~6.1.1.0.2982378-83_neutral_GDR", rah = [2]"17", manpath = (null), catpath = (null), disp = 0)[gle=0x80073701] 2015-06-16 08:15:52, Info CBS Failed to begin deployment installation for Update: 2982378-83_neutral_GDR [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2015-06-16 08:15:52, Info CBS Failed to execute item[0] in Package: Package_30_for_KB2982378~31bf3856ad364e35~x86~~6.1.1.0, Update: 2982378-83_neutral_GDR [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2015-06-16 08:15:52, Info CBS Failed to execute execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2015-06-16 08:15:52, Info CBS Failed to execute execution package: Package_30_for_KB2982378~31bf3856ad364e35~x86~~6.1.1.0 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2015-06-16 08:15:52, Info CBS Failed to prepare execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2015-06-16 08:15:52, Info CBS Failed to process component watch list. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2015-06-16 08:15:52, Info CSI 0000020c@2015/6/16:15:15:52.431 CSI Transaction @0x18dd670 destroyed 2015-06-16 08:15:52, Info CBS Perf: InstallUninstallChain complete. 2015-06-16 08:15:52, Info CBS Failed to execute execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2015-06-16 08:15:52, Error CBS Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING] 2015-06-16 08:15:52, Info CBS WER: Generating failure report for package: Package_for_KB3004375~31bf3856ad364e35~x86~~6.1.3.1, status: 0x80073701, failure source: Execute, start state: Staged, target state: Installed, client id: WindowsUpdateAgent
I couldn't find those exact files all there is in my CBS folder is CBS.log and filterlist.log Here is my CBS again.Attachment 363338
on that case you have something pruning out log folders on every boot - you'll have to stop it doing that if we're to have any chance of fixing this problem (or any other problem for that matter!
Run the CheckSUR tool again, and post the new CheckSUR logs before rebooting.
I ran the checksurt tool again and I found the files now. Attachment 363425
Here's the summary from the latest run...
This indicates fairly massive registry corruption - possibly caused by a registry 'cleaner' or similar 'optimizer' utility.Code:Summary: Seconds executed: 1079 Found 51 errors CSI Missing Winning Component Key Total count: 51
The only thing I can recommend at this point is a repair install - or failing access to the necessary media, a full reformat and reinstall using Recovery system.
Are there any tutorials or something for how I can do that? I don't have a windows installation disc. Thanks for the help.
If you don't have a 'retail' Windows disk, can you borrow one? Otherwise you're likely to be limited to doing a Recovery to ex-factory condition using your machine's built-in Recovery media
See here for the repair instructions - Repair Install