Windows Update Error 800B0100 (KB976932)


  1. ouijacom
    Posts : 4
    windows 7 x64
       New #1

    Windows Update Error 800B0100 (KB976932)


    Hey!
    I been trying to fix this problem for a good year or so now, ignoring it at first but now I just want to get it fixed.
    I run the windows update and I get the error found 800B0100, windows update encountered an unknown error.

    I looked all over online and even saw someone else with this same problem but it seems everyone has their own specific problem so I dont want to copy what someone else has done.
    Installing SP1 (KB976932) Error 800B0100

    I installed the SURT Tool and ran it and installed it. I ran the SFC SCAN and it did not find any integrity violations.

    I attached the CBS.zip and if you need any other information let me know.
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    CheckSUR exposed the following problems...
    Code:
    Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708.manifest
 winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest
 winsxs\manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9.manifest
 winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8.manifest
 winsxs\manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3.manifest
 winsxs\manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce.manifest
 winsxs\manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74.manifest
 winsxs\manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f.manifest
 winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest
 winsxs\manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a.manifest
 servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
    I'll post a fix protocol soon.
      My Computer
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    I've uploaded afile - ojmaa.zip - to my OneDrive at Noel's OneDrive

    Please downloadand save it.

    Right-click onthe downloaded file, and select Extract all…

    Extract to thedefault location - which will create a new folder ojmaa in the same place.

    Open this folder- there should be two folders inside it (Manifests,and Packages)



    Copy the content of the Packages folder to thefolder

    C:\Windows\Temp\CheckSur\Servicing\Packages



    Andthe content of the manifestsfolder (.manifest files) into this folder:



    C:\Windows\Temp\CheckSur\Winsxs\Manifests



    Nowrun the CheckSUR tool again (it may take a while)



    Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
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  6. ouijacom
    Posts : 4
    windows 7 x64
    Thread Starter
       New #4

    Did what you told me and here are the attachments.

    CheckSUR.log

    CheckSUR.persist.log
      My Computer
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  7. ouijacom
    Posts : 4
    windows 7 x64
    Thread Starter
       New #5

    Amazing work NoelDP. It looks to be installing KB976932 right now. I am very grateful for helping me. I don't know what kind of magic you did but it did the trick. Saved me, I was going to reinstall windows but now i dont have to.
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    from the CheckSUR.log...
    Code:
    Summary:
Seconds executed: 97
 Found 13 errors
 Fixed 13 errors
  CSI Manifest All Zeros Total count: 10
  Fixed: CSI Manifest All Zeros.  Total count: 10
  CBS MUM Corrupt Total count: 3
  Fixed: CBS MUM Corrupt.  Total count: 3
  Fixed: CBS Paired File.  Total count: 3
    Looks fixed to me - and the proof is when it installs!
      My Computer
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