New
#1
Appears to be an Update Problem
Hello,
Began a thread in Backup and Restore, in reference to the fact that after the last Windows 7 update I could not backup to an external SATA Hardrive. I found the drive in disk manager and set it to active and gave it a drive letter. It has worked perfectly in the past on this computer. Prior to reactivating it I checked it on my other computers with the USB ports as they don't have the external SATA connector. They saw the drive fine and a chkdsk on the drive was also successful. I ran a System Image with Paragon.
I ran an sfc /scannow for the first time in I don't recall how many months. It failed and indicated corrupted files. I did a system image restore to a point pre-latest updates as I assumed that this might have been the cause. Same sfc failure. Found the forum's SURT and sfc instructions and performed them.
At this time a kind member replied with information about checking the CBS.log for certain updates ( KB3022345 and KB3068708 ). I found similar errors in the log as Dennis indicated and after attempting confirmation from Microsoft, the Tech identified the first as an optional update and the second as Important.
The Tech wanted the updates uninstalled and then reinstalled as part of his troubleshooting. I do not allow remote access.
I did a system restore to the newest version (post latest updates) and uninstalled the KB3022345. sfc still produced the same errors. Rebooted and then I uninstalled the KB3068708 update. I ran the sfc /scannow and it came back clean with no integrity errors! Yay!
Dennis also suggested that I stop and disable the Diagnostic Service Host and the Diagnostic System host with which these updates dealt with.
I am awaiting his reply about the disabling requirement and the Importance of the KB3068708 update in the original thread.
But since it truly appears to be an update problem I wanted to present it in the appropriate area and allow others to see it as an update problem, along with any other suggestions or information that you all might feel are applicable!
Thanks
glennc