Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Update error 80073712 on Updates KB3061518, KB3063858

09 Jul 2015   #21
looromach

 

Hi Noel,

Sorry for the late reply. I never received an email indicating you had replied to my last post. It was not until yesterday that it occurred to me to go to the forum to check for your reply. Attached are the latest files. Also below is a link for the most recent component file.

https://onedrive.live.com/redir?resi...int=file%2czip

Let me know if there is anything else you can do. Thanks.




Attached Files
File Type: log CheckSUR.log (2.6 KB, 2 views)
File Type: txt SFCFix.txt (2.1 KB, 2 views)
My System SpecsSystem Spec
.
09 Jul 2015   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Interesting results, there!

Here's a summary of the CheckSUR scan...
Code:
Checking Packages
(f) CBS Registry Error 0x80070002 Microsoft-Windows-GroupPolicy-ClientTools-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514  failed to get CurrentState
(f) CBS Registry Error 0x80070002 Microsoft-Windows-GroupPolicy-ClientTools-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514  failed to get Visibility
 
Checking Component Store
(f) CSI C Mark Deployment Not Marked 0x00000000 c!win7-micros..anguagepack_31bf3856ad364e35_7.1.7601.16492_717cd316e33ca2f6 amd64_win7-microsoft-wind..oyment-languagepack_31bf3856ad364e35_7.1.7601.16492_tr-tr_717cd316e33ca2f6 

Summary:
Seconds executed: 1372
 Found 7 errors
 Fixed 4 errors
  CSI Catalog Missing Total count: 1
  Fixed: CSI Catalog Missing.  Total count: 1
  CSI Missing Component Key Total count: 1
  Fixed: CSI Missing Component Key.  Total count: 1
  CSI Missing Identity Total count: 1
  Fixed: CSI Missing Identity.  Total count: 1
  CSI Missing C Mark Total count: 1
  Fixed: CSI Missing C Mark.  Total count: 1
  CSI C Mark Deployment Not Marked Total count: 1
  CBS Registry Error Total count: 2
The first two remaining errors should be simple enough - the last one may present a problem.

I need to do some checks, but I'll get back when I can with a fix protocol for at least the first two.
My System SpecsSystem Spec
10 Jul 2015   #23
looromach

 

Thanks, Noel. I am wondering how all this file/component corruption can be happening. Old computer, browser (Mozilla, crashes a lot!), or anti-virus (Avast)? Any thoughts? Just switched the anti-virus to Panda.

Look forward the the next step to see if we can fix this problem!
My System SpecsSystem Spec
.

11 Jul 2015   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about that - hectic week!


I've uploaded a file - jmnac.zip - to my OneDrive at Noel's OneDrive

Please download and save it to your desktop.

Right-click on the saved file and select Extract all...

Save it to the default location

This should create a file jmnac.reg



right-click on the file, and select Merge

Accept the warnings, - you should then get a 'Success' message.

Close all windows, and reboot.

Run a new CheckSUR scan and post the new CheckSUR.log file.
My System SpecsSystem Spec
11 Jul 2015   #25
looromach

 

I get an error saying "not all data was successfully written to the registry. Some keys are open by the system or other processes."

Do I need to disable something?
My System SpecsSystem Spec
11 Jul 2015   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I was afraid of that - it may mean that there are a couple more bitflips to roust out.
Please post the new CheckSUR.log anyhow, and we'll see if anything changed
My System SpecsSystem Spec
11 Jul 2015   #27
looromach

 

Some improvement. See attached log. Thanks.


Attached Files
File Type: log CheckSUR.log (1,019 Bytes, 4 views)
My System SpecsSystem Spec
11 Jul 2015   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - please upload the latest COMPONENTS hive and I'll work on that later.
My System SpecsSystem Spec
11 Jul 2015   #29
looromach

 

Here's the link to the components file. Thanks.

https://onedrive.live.com/redir?resi...int=file%2czip
My System SpecsSystem Spec
12 Jul 2015   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hopefully, this has fixed the Component Store error...

I've uploaded a file - jmnad.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, andsave to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:
 IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1DEL C:\Windows\System32\config\COMPONENTS.OLD1
 REN C:\Windows\System32\config\COMPONENTS  COMPONENTS.OLD1
 COPY  "%userprofile%\desktop\wfire\COMPONENTS"   C:\Windows\System32\config
  
.
If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
Reply

 Windows 7 Update error 80073712 on Updates KB3061518, KB3063858




Thread Tools




Similar help and support threads
Thread Forum
Windows updates not working error codes 80073712 and 643
I have been unable to get windows updates to work properly for several years now, have failed to find any solution online to fix it thus far, and have wasted many many hours of my life on this Currently I am getting error codes 80073712 and 643 I have attached a screenshot of the error...
Windows Updates & Activation
Error Code 80073712 while trying to install windows updates
G'day guys. As the title says I've been getting an 80073712 error while trying to install some updates. Updates and errors: Important: Update for Windows 7 for x64-based Systems (KB3068708). Published 9/06/2015 Optional: Update for Windows 7 for x64-based Systems (KB2574819). Published...
Windows Updates & Activation
Windows cannot update - Error 80073712
My Win 7 PC kept re-installing the same updates over and over. When I looked at the update history, it looked like several updates failed, and then a few days later the five new updates (they came after the ones that failed) started reinstalling themselves over and over. I tried several...
Windows Updates & Activation
Windows Update Issue - Error 80073712 will not update
Hi, I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer. Any help is appreciated. Please see attached logs and below code Thanks Regards
Windows Updates & Activation
Windows Update Self-update Fail Error 80073712
I have an Acer Aspire Ethos laptop running Windows 7 Ultimate x64. SP1 is installed according to system properties (came installed). Windows update was working fine until maybe June or May of this year. I have tried a number of hotfixes, several microsoft fixit (automatic normal and...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:16.
Twitter Facebook Google+