Windows Update log
I've been really busy with non-computer-related things and I can't remember if I followed up with the last session the way I did on the first (checking for updates and hiding). I hope this log has new information.
Thank you.
The most recent error is this...
Earlier update attempts show this...Code:2015-07-01 21:03:24:741 1072 9f4 Report REPORT EVENT: {0678A1CF-4FAA-45B2-9ADA-D583469EB4AB} 2015-07-01 21:03:02:649-0400 1 198 101 {B798E0CA-E40A-41A3-BF2F-B4F11B0AA679} 201 80004005 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80004005: Security Update for Windows 7 for x64-based Systems (KB3033929). 2015-07-01 21:03:24:741 1072 1b4 AU >>## RESUMED ## AU: Search for updates [CallId = {0729ABC2-D6DA-452B-93BC-D0B52ED213A3}
Code:Line 2138: 2015-06-15 03:29:50:844 648 fe0 Report REPORT EVENT: {0C124BDB-033A-4DD5-A618-5FB909897E6B} 2015-06-15 03:29:49:812+1000 1 195 101 {BD0EFCF5-25FC-4D0A-8C57-C967C0B70A54} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3055642). Line 2139: 2015-06-15 03:29:50:844 648 fe0 Report REPORT EVENT: {EF590648-4E98-4EEA-B44F-02E75B2C7EB0} 2015-06-15 03:29:49:828+1000 1 195 101 {931652F3-8861-4BEF-92DD-BBB0E4ED3498} 203 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3032323). Line 2140: 2015-06-15 03:29:50:844 648 fe0 Report REPORT EVENT: {13F4E0B0-293C-4966-8473-4501C41219FD} 2015-06-15 03:29:49:828+1000 1 195 101 {B798E0CA-E40A-41A3-BF2F-B4F11B0AA679} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3033929). Line 2141: 2015-06-15 03:29:50:844 648 fe0 Report REPORT EVENT: {FF844F34-FA62-4D17-B65D-AAB6C119E475} 2015-06-15 03:29:49:843+1000 1 195 101 {E8C8BFC5-CADB-4B5A-8EBE-340B78B76A6B} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3021674). Line 2142: 2015-06-15 03:29:50:844 648 fe0 Report REPORT EVENT: {53769D12-912E-472C-A1A1-996ECBBE5A45} 2015-06-15 03:29:49:860+1000 1 195 101 {925C4FC1-6F28-4422-A980-42DF72506DB2} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2968294). Line 2154: 2015-06-15 03:29:51:000 648 fe0 Report REPORT EVENT: {9D0E049C-8BE1-4FAE-8DA2-779B57F63ABA} 2015-06-15 03:29:49:860+1000 1 195 101 {E37C75B8-901F-4114-981F-B88AD1E95C4E} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3046002). Line 2155: 2015-06-15 03:29:51:000 648 fe0 Report REPORT EVENT: {A44023E9-A411-4B12-87A5-7C7942FEC478} 2015-06-15 03:29:49:860+1000 1 195 101 {2E3562B8-583D-4881-AFB3-135229189C5F} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211). Line 2156: 2015-06-15 03:29:51:000 648 fe0 Report REPORT EVENT: {EB79D992-C8DD-4F2E-A308-C258FACD06CB} 2015-06-15 03:29:49:876+1000 1 195 101 {B73E02B6-7A35-485B-A7CA-8BE088FE5294} 204 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3003743). Line 2157: 2015-06-15 03:29:51:000 648 fe0 Report REPORT EVENT: {7D559969-1695-4261-A9A5-1376ED3CB46F} 2015-06-15 03:29:49:891+1000 1 195 101 {8866E6B0-6E20-4813-A57E-7DDF56A9B4E0} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3022777). Line 2158: 2015-06-15 03:29:51:000 648 fe0 Report REPORT EVENT: {AAD23927-9B35-4369-A0D4-411ADBB6A928} 2015-06-15 03:29:49:891+1000 1 195 101 {17FB4AAA-B3CC-4239-838E-64565911D96E} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972100). Line 2170: 2015-06-15 03:29:51:031 648 fe0 Report REPORT EVENT: {5AFEAA1C-B2D9-4473-BC67-60898ABA5914} 2015-06-15 03:29:49:891+1000 1 195 101 {45F40BA9-5687-4415-85C7-68198F223F0F} 202 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Update for Windows 7 for x64-based Systems (KB2990214). Line 2171: 2015-06-15 03:29:51:031 648 fe0 Report REPORT EVENT: {78B34037-31A0-4A90-AB2A-1019D6AD6750} 2015-06-15 03:29:49:907+1000 1 195 101 {73C7D6A7-C186-427C-952A-D917AD697CB7} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3019215). Line 2172: 2015-06-15 03:29:51:031 648 fe0 Report REPORT EVENT: {5094F34C-FE1A-4758-B17A-CCBEFFCEE93C} 2015-06-15 03:29:49:907+1000 1 195 101 {B64214A5-64FA-4ED7-BFE9-603197E146B5} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3030377). Line 2173: 2015-06-15 03:29:51:031 648 fe0 Report REPORT EVENT: {938B11E8-1F59-4A4D-9A89-8D131BB59928} 2015-06-15 03:29:49:907+1000 1 195 101 {89FEBEA4-E23A-4FF5-9CA9-D4FC9E768A70} 200 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Update for Windows 7 for x64-based Systems (KB3021917). Line 2174: 2015-06-15 03:29:51:031 648 fe0 Report REPORT EVENT: {77689BA4-9558-4E8B-8AB6-9C8298E16AB3} 2015-06-15 03:29:49:907+1000 1 195 101 {4383F19F-794D-42B4-8D78-533DCA7834D7} 203 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Update for Windows 7 for x64-based Systems (KB3013531). Line 2186: 2015-06-15 03:29:51:062 648 fe0 Report REPORT EVENT: {F2D6D3B2-8650-4BFE-910F-311C71EE03A4} 2015-06-15 03:29:49:922+1000 1 195 101 {ED46D995-C9FB-41E2-94DF-146D97D47D07} 201 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3046269). Line 2187: 2015-06-15 03:29:51:062 648 fe0 Report REPORT EVENT: {F1186120-AC25-46A8-AB90-F2A66C2DD792} 2015-06-15 03:29:49:922+1000 1 195 101 {F5BFFF92-DC6E-4441-9045-0C424C3DF6D0} 202 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3059317). Line 2188: 2015-06-15 03:29:51:062 648 fe0 Report REPORT EVENT: {4C4D297B-D07E-4DCA-9C7E-CF1559CC24B8} 2015-06-15 03:29:49:938+1000 1 195 101 {726B8D92-D183-4A25-9588-D45D0DC86E5F} 202 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3032655). Line 2189: 2015-06-15 03:29:51:062 648 fe0 Report REPORT EVENT: {B637CB0C-D679-4DFC-B647-1BE01F55EBC8} 2015-06-15 03:29:49:938+1000 1 195 101 {A228DB91-8C7A-4327-A6AE-556A64ED7B45} 200 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3039066). Line 2190: 2015-06-15 03:29:51:062 648 fe0 Report REPORT EVENT: {C49A5E24-4ABF-4687-9802-04EE5BA853AE} 2015-06-15 03:29:49:938+1000 1 195 101 {6D155681-7172-4DD7-9341-46D42EC794F5} 202 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB3023215). Line 2202: 2015-06-15 03:29:51:093 648 fe0 Report REPORT EVENT: {09EF500A-27BA-43A6-83ED-E8CCE0BB122A} 2015-06-15 03:29:49:938+1000 1 195 101 {262A2E5B-38CD-44C8-B980-9C1153C08470} 206 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB2991963). Line 2203: 2015-06-15 03:29:51:093 648 fe0 Report REPORT EVENT: {EF0926B2-1625-4011-A362-7B0A0986D052} 2015-06-15 03:29:49:969+1000 1 195 101 {64AC1456-4B02-4D26-947D-A4E555834B1E} 204 80070003 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070003: Security Update for Windows 7 for x64-based Systems (KB3057839).
Add the two together and I start thinking about disk problems.
Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt- the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should bootnormally (possibly after a second auto-reboot) - then run the SFC.
SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt- the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
Upload the CBS.log file (compressed, please!) to your reply, and post the event logs...
Open Event Viewer
click on theWindows logs entry in the left pane to expand it.
Now click on theApplication entry - wait while it loads.
Click on 'File'in the menu bar and select Save...
Save the file asAppevt.evtx
Repeat for theSystem log
then zip both,and upload them.
Done.
CBS.log
Scan complete.
Not sure how to do this part. Which logs entry? Which application entry?Open Event Viewer
click on theWindows logs entry in the left pane to expand it.
Now click on theApplication entry - wait while it loads.
Click on 'File'in the menu bar and select Save...
Save the file asAppevt.evtx
Repeat for theSystem log
then zip both,and upload them.
Thank you.
SFC is clear, at least.
"Open Event Viewer"
Click on the Start button
In the Search box, type Event Viewer
Click on the option for Event Viewer that appears in the listing.
The follow the instructions above.
Ah, gotcha.
App events
Sys events
Thank you.
There were no major problems with the disk - but the Application log shows that TrustedInstaller isn't starting properly.
The system log shows that you have problems with a number of services..
CFRMD - from Comodo
Windows Search
Windows Update
I suspect that the critical one here is the Comodo one.
I would suggest uninstalling your Comodo software, and installing MSE, at least temporarily. Run a full system scan, then attempt Windows update - post the results, and a new set of Event logs.
Very odd. We've been down this road before. I am using MSE and have never re-installed Comodo.
OK (thought I recognised the name!)
Let's see if we can get rid of that error....
Open an Elevated Command Prompt, and run the following commands...
REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\CFRMD /S
SC QUERYEX WSearch
SC QUERYEX wuauserv
post the results.
REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\CFRMD /S
SC QUERYEX WSearch
SC QUERYEX wuauserv
Thank you.Code:Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\CFRMD /S HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CFRMD Type REG_DWORD 0x2 Start REG_DWORD 0x1 ErrorControl REG_DWORD 0x1 Tag REG_DWORD 0x7 ImagePath REG_EXPAND_SZ system32\DRIVERS\CFRMD.sys DisplayName REG_SZ CFRMD Group REG_SZ FSFilter Activity Monitor DependOnService REG_MULTI_SZ FltMgr WOW64 REG_DWORD 0x1 Description REG_SZ Safe Deletion Mini-Filter Driver DebugFlags REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CFRMD\Instances DefaultInstance REG_SZ CFRMD Instance HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CFRMD\Instances\CFRMD Insta nce Altitude REG_SZ 370031 Flags REG_DWORD 0x0 C:\Windows\system32>SC QUERYEX WSearch SERVICE_NAME: WSearch TYPE : 10 WIN32_OWN_PROCESS STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 PID : 2500 FLAGS : C:\Windows\system32>SC QUERYEX wuauserv SERVICE_NAME: wuauserv TYPE : 20 WIN32_SHARE_PROCESS STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 PID : 1084 FLAGS : C:\Windows\system32>
OK - let's see if we can disable the driver in Device Manager first, rather than deleting it completely.
Open Device Manager
Click on View > Show hidden devices
lIs there an entry for the CFRMD driver there (probably in the 'Non-Plug and Play Devices folder)?
If so, try to Disable it by right-clicking on it. If there's a Disable option, use that, and confirm it, then reboot and see if WIndows Updates works.
If there's no Disable option (or there's no difference after just disabling it), use the Uninstall option that should be there - again, reboot and test WU and see what happens.
Then post new C:\Windows\windowsupdate.log, and Event logs
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