Windows Update Error 800B0100 - Updates KB2973112 + KB2943357


  1. Ronsil
    Posts : 5
    Windows 7 64bit
       New #1

    Windows Update Error 800B0100 - Updates KB2973112 + KB2943357


    Hi,
    I am having some issues when trying to carry out windows updates, I am getting an error showing 800B0100.

    It appears that 2 security updates are failing - KB2973112 + KB2943357

    I have no idea what is wrong and getting a little frustrated

    I have attached Checksur.log and hope that someone may well be able to help me.......Please!

    Any help you can give would be greatly appreciated.

    Thank you
    Windows Update Error 800B0100 - Updates KB2973112 + KB2943357 Attached Files
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Here's the CheckSUR log - the important bits, at least...
    Code:
    Summary:
Seconds executed: 455
 Found 92 errors
  CSI Manifest All Zeros Total count: 72
  CBS MUM Corrupt Total count: 10
  CBS Catalog Corrupt Total count: 10
Unavailable repair files:
 winsxs\manifests\amd64_microsoft.transactions.bridge.dtc_b03f5f7f11d50a3a_6.1.7601.22733_none_65085bdd54b4a629.manifest
 winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.22733_none_2795328d79930284.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_424d323c8e896dad.manifest
 winsxs\manifests\amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7601.18523_none_6f276a738180cba8.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_5ebf2b63339ef82d.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.18523_none_f5ee0756c06c09cd.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_en-us_787b5545d9776103.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_en-us_496526973f1e68f2.manifest
 winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.18523_none_271663c8606d49a2.manifest
 winsxs\manifests\amd64_microsoft-windows-wcfcorecomp.resources_31bf3856ad364e35_6.1.7601.22733_en-us_ff634b2369479517.manifest
 winsxs\manifests\amd64_wcf-infocard_api_dll_31bf3856ad364e35_6.1.7601.18523_none_02011939c648dcfe.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.18523_none_0242455f46f9765d.manifest
 winsxs\manifests\amd64_wcf-icardagt_exe_31bf3856ad364e35_6.1.7601.22733_none_907097fea175fea2.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.22733_none_7d243f06e2816846.manifest
 winsxs\manifests\amd64_wcf-m_sm_cfg_ins_exe_31bf3856ad364e35_6.1.7601.22733_none_5eba49464cf449c9.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22733_none_bff6ca10b626f70a.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18523_none_f1b7e3b500b0dd75.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18523_none_a1a8f58c939aac4a.manifest
 winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.18523_en-us_1c3528fb3f63ae97.manifest
 winsxs\manifests\amd64_microsoft-windows-wpfcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_en-us_102e1681a6f8daa0.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22733_none_7b9fe117b7a77077.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_en-us_b2b27b25e379631c.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22733_none_627b1e3960ee4846.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_en-us_c97f21bfc9d2e96e.manifest
 winsxs\manifests\amd64_microsoft.transactions.bridge.dtc_b03f5f7f11d50a3a_6.1.7601.18523_none_7bd502773b0e2c7b.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.22733_none_230aba46aff3690d.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_en-us_0f4b4b63d0545797.manifest
 winsxs\manifests\amd64_wcf-infocard_api_dll_31bf3856ad364e35_6.1.7601.22733_none_027fe7fedf6e95e0.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.22733_none_b0fabad924c43863.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.22733_en-us_ee690b9c8991e0b1.manifest
 winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.22733_en-us_05688261590a2845.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18523_en-us_d834c775e8e8bf5a.manifest
 winsxs\manifests\amd64_wcf-icardagt_exe_31bf3856ad364e35_6.1.7601.18523_none_8ff1c939885045c0.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18523_none_7947c4d34747ce98.manifest
 winsxs\manifests\amd64_wcf-m_sm_cfg_ins_exe_31bf3856ad364e35_6.1.7601.18523_none_5e3b7a8133ce90e7.manifest
 winsxs\manifests\amd64_infocard_b77a5c561934e089_6.1.7601.22733_none_416efebeda587c2c.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.22733_none_29f6a06ce8fccf4d.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.18523_none_72efc8f96ca487c3.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.22733_none_daeb3d1b1a575723.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.22733_none_cfea951b2aba8a29.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18523_en-us_8f47fbdfbfd0e755.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.22733_none_5c23225f864b0171.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.22733_none_eb759ec5609ff00b.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18523_none_93f0e5a0c8daee98.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22733_en-us_32987ffd58c4e2a0.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.18523_none_a6803b1074d97c29.manifest
 winsxs\manifests\amd64_microsoft-windows-wpfcorecomp.resources_31bf3856ad364e35_6.1.7601.22733_en-us_10ace546c01e9382.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.22733_none_8adc4ef2ad4125f8.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.18523_none_c7c761730b1dbeb5.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.22733_none_9b8bf7be024ae1df.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.18523_none_d6c370aa9c807d5c.manifest
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22733_none_0476f2837b6cca3b.manifest
 winsxs\manifests\amd64_microsoft-windows-wcfcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_en-us_fee47c5e5021dc35.manifest
 winsxs\manifests\amd64_wpf-terminalserverwpfwrapperexe_31bf3856ad364e35_6.1.7601.18523_none_82795dfbe2482a4a.manifest
 winsxs\manifests\amd64_wcf-m_sm_evt_dll_vista_31bf3856ad364e35_6.1.7601.18523_none_d6844f55af0a470f.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.18523_none_e6b73bb51114107b.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_en-us_c16820dc028f3908.manifest
 winsxs\manifests\amd64_infocard_b77a5c561934e089_6.1.7601.18523_none_583ba558c0b2027e.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.18523_none_758bd1fd19f87e7f.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.18523_none_228beb8196cdb02b.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.18523_en-us_0535b2366feb6703.manifest
 winsxs\manifests\amd64_wpf-terminalserverwpfwrapperexe_31bf3856ad364e35_6.1.7601.22733_none_82f82cc0fb6de32c.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.18523_none_926c87b19e00f6c9.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.22733_none_8fb394768e7ff5d7.manifest
 winsxs\manifests\amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7601.22733_none_6fa639389aa6848a.manifest
 winsxs\manifests\amd64_wcf-m_sm_evt_dll_vista_31bf3856ad364e35_6.1.7601.22733_none_d7031e1ac82ffff1.manifest
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.18523_none_03f823be62471159.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.18523_none_5919d8d674e2f3ff.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.22733_none_df2160bcda12837b.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.18523_none_b2589e57e8a46831.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_en-us_2617f1fdb6addde9.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.18523_none_40c34706cf56559f.manifest
 servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_5_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_5_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_6_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_6_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_7_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_7_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_8_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_8_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
    It looks to me as if there was a major problem during the install of KB2943357

    I'll try and post a fix protocol later today - but it may be tomorrow.
      My Computer
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    I've uploaded a file - rslaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the downloaded file, and select Extract all…

    Extract to the default location - which will create a new folder rslaa the same place.

    Open this folder- there should be two folders inside it (Manifests,and Packages)
    Copy the content of the Packages folder to thefolder

    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifestsfolder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer
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  6. Ronsil
    Posts : 5
    Windows 7 64bit
    Thread Starter
       New #4

    Thank you so much for your help.

    I am at work at the moment but as soon as home I will do this.

    Thank you again :)
      My Computer
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  7. Ronsil
    Posts : 5
    Windows 7 64bit
    Thread Starter
       New #5

    Hello,
    I have done as instructed and below are the Checksur.log and Checksur.persist

    Thanks for all your help so far.
    Windows Update Error 800B0100 - Updates KB2973112 + KB2943357 Attached Files
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Summary:
    Seconds executed: 126
    Found 82 errors
    Fixed 82 errors
    CSI Manifest All Zeros Total count: 72
    Fixed: CSI Manifest All Zeros. Total count: 72
    CBS MUM Corrupt Total count: 10
    Fixed: CBS MUM Corrupt. Total count: 10
    Fixed: CBS Paired File. Total count: 10
    Looks like I got them all

    Now we check the system - run an SFC scan and post the CBS.log file...

    SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click onthe Command Prompt entry

    Select Run as Administrator and accept the UAC prompt- the Elevated Command Prompt window should pop up.

    At the Commandprompt, type

    SFC /SCANNOW

    and hit the Enterkey

    Wait for the scanto finish - make a note of any error messages - and then reboot.



    Upload theCBS.log file (compressed, please!) to your reply - you'll have to copy it to the desktop first
      My Computer
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  10. Ronsil
    Posts : 5
    Windows 7 64bit
    Thread Starter
       New #7

    Thank you,

    I have ran SFC Scan, no error messages displayed.

    I have attached CBS.log
      My Computer
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  11. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #8

    Great - with any luck, WIndows Update should now be working -do a Check for Updates, and attempt to install ONLY the oldest update found.
    If it fails to go in properly, post the C:\Windows\windowsupdate.log file

    If it goes in OK, try the rest.
      My Computer
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  12. Ronsil
    Posts : 5
    Windows 7 64bit
    Thread Starter
       New #9

    Thank you very much for your help with this. It all worked perfectly, all updates now installed.

    :)
      My Computer
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    Great!

    Good luck.
      My Computer
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