Windows Update 8007370D - sfc /scannow doesnt work


  1. Posts : 5
    Win 7 Pro 64
       #1

    Windows Update 8007370D - sfc /scannow doesnt work


    Dear
    Getting one issue with my laptop.
    Installed with Win7 pro 64.

    Whan i tried to ipdate with WU getting the error 800737D
    So i tried sfc /scannow and i get the error : windows ressource protection cannot apply asked operation (french version)

    After many search i found the CheckSUR.log and it contains some errors

    (end of filel)
    ummary:
    Seconds executed: 1022
    Found 29 errors
    CSI Manifest Missing Total count: 1
    CSI Corrupt Component Keyform Total count: 2
    CSI Corrupt Identity Total count: 1
    CSI C Mark Deployment Missing Total count: 25
    Unavailable repair files:
    winsxs\manifests\amd64_3a2710bsb3cad92001b58ea56989b2b8_b77a5c561934e089_6.1.7601.17966_none_6de19eb 30ab4535d.manifest


    You will find CBS.zip in attachement.

    I saw on this forum some users who get help on those issue.
    I really dont know how to solve it and i prefered not reinstall system.

    Thanks for your help!
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    We still need the SFC results in the CBS.log (or CBSPersist files) - it should help us work out why SFC failed - it wasn't in what was uploaded.

    You had fairly massive corruption when you first ran CheckSUR back in March - it fixed everything apart from the current error at that time.

    I'll post a fix protocol for the manifest problem soon.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    I've uploaded a file - hkoaa.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click on the downloaded file, and select Extract all…

    Extract to the default location - which will create a new folder hkoaa in the same place.
    Open this folder - there should be one folder inside it (Manifests,)

    Copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  4. Posts : 5
    Win 7 Pro 64
    Thread Starter
       #4

    Hi Noel and really thanks for helping me.

    I made your procedure and you could find the asked logs below.

    Do you need the files names like CbsPersist_20150401164639.cab ?

    There are too big to upload here but i can upload it on other website if it needed.

    Really thanks for your help.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Interesting errors in the CheckSUR data!
    Code:
     Found 29 errors
      CSI Manifest Missing Total count: 1
      CSI Corrupt Component Keyform Total count: 2
      CSI Corrupt Identity Total count: 1
      CSI C Mark Deployment Missing Total count: 25
    Unavailable repair files:
     winsxs\manifests\amd64_3a2710bsb3cad92001b58ea56989b2b8_b77a5c561934e089_6.1.7601.17966_none_6de19eb30ab4535d.manifest
    I need to have a look at your COMPONENTS registry hive



    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or OneDrive) and post a link.
      My Computer


  6. Posts : 5
    Win 7 Pro 64
    Thread Starter
       #6

    Components files


    Hi and thanks again^^

    You could find it here :
    https://mega.co.nz/#!UUZw1BqZ!xJSxjQ...vPNN29O8UuvSXY
      My Computer


  7. Posts : 5
    Win 7 Pro 64
    Thread Starter
       #7

    Dear,
    Have you been able to download it?
    I can try to, open a onedrive account if you really need the file uploaded on it?
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Sorry - been offline a lot recently.
    I'll get to it asap.
      My Computer


  9. Posts : 5
    Win 7 Pro 64
    Thread Starter
       #9

    Don't worry it's not a problem^^
    just wanted to be sure you can access the file
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    I think I got most of the bitflips sorted - let's see how well I did


    I've uploaded a file - hikaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.

    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    Code:
     IF EXIST   C:\Windows\System32\config\COMPONENTS.OLD1    DEL   C:\Windows\System32\config\COMPONENTS.OLD1
     REN   C:\Windows\System32\config\COMPONENTS   COMPONENTS.OLD1
     COPY   "%userprofile%\desktop\hikaa\COMPONENTS"   C:\Windows\System32\config
      
    .
    If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

    Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:10.
Find Us