Copy of Windows not genuine, Build 7601

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  1. Posts : 17,322
    Win 10 Pro x64
       #41

    OK, let's just forget about that tool then.

    Try this tool just so we get an idea,

    Download CrystalDiskInfo - MajorGeeks

    You'll get a screen like this if it's good,

    Copy of Windows not genuine, Build 7601-2015-07-05_18h28_36.png

    Or one like this, on my Hitachi,

    Copy of Windows not genuine, Build 7601-2015-07-05_18h28_55.png

    Which ever it is, post back a screenshot.

    If it is like my Hitachi you can reset the sectors back to good health but it may be time to get a new drive.
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #42

    Also, you don't have any dump files in your uploads.

    Can you make sure it is set for small memory dumps,



    Dump Files - Configure Windows to Create on BSOD

    It will help if you get another one.
      My Computer


  3. Posts : 54
    Windows 7, 64 bit Home Premium.
    Thread Starter
       #43

    Derekimo,
    OK, that tool worked and I have changed the startup and recovery for small dump files. So now I have no idea what to think -- I could probably try to force a BSOD since it tends to happen whenever I move the computer (could there be a loose connection somewhere internally?). I am even more confused than I was before all of this -- earlier today it crashed repeatedly in normal and safe modes reorting the disk read error messages and it would not let me logon with my password.
    Attached Thumbnails Attached Thumbnails Copy of Windows not genuine, Build 7601-capture-kevins-hitachi-drive.png  
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #44

    OK, at least we have some idea on your drive now. It's possible there's a loose connection but it's more likely some corruption or conflicts with drivers.

    Forcing a crash won't do any good in troubleshooting, we want the actual cause to show.

    I don't remember if you ran this already,

    SFC /SCANNOW Command - System File Checker

    You said disk check came back fine so it's worth checking for file corruption.
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #45

    Now in msinfo there is a problem device and there is some references to it being an AV problem see this
    Windows 7 randomly freezes
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #46

    ICIT2LOL said:
    Now in msinfo there is a problem device and there is some references to it being an AV problem see this
    Windows 7 randomly freezes
    What is that device?

    I must not be seeing it.
      My Computer


  7. Posts : 54
    Windows 7, 64 bit Home Premium.
    Thread Starter
       #47

    Derekimo,
    I ran the SFC twice just to make sure -- nothing found.
    Copy of Windows not genuine, Build 7601 Attached Files
      My Computer


  8. Posts : 17,322
    Win 10 Pro x64
       #48

    OK, at this point I think we just wait and see if it BSOD's.
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #49

    derekimo said:
    ICIT2LOL said:
    Now in msinfo there is a problem device and there is some references to it being an AV problem see this
    Windows 7 randomly freezes
    What is that device?

    I must not be seeing it.
    In post #7 files Derek see pic however nothing in the others

    Sorry should have expanded that
    Attached Thumbnails Attached Thumbnails Copy of Windows not genuine, Build 7601-msinfo.png   Copy of Windows not genuine, Build 7601-msinfo-2.png  
      My Computer


  10. Posts : 17,322
    Win 10 Pro x64
       #50

    OK, he did a recovery (Post #24) since that log was posted, that's why it isn't in the other two.

    Thanks for the screenshots.
      My Computer


 
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