Windows update Error codes 800736B3 and 9C57

divaesque · 30 Sep 2015

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Sharon>TAKEOWN /F C:\Windows\servicing\Packages\Package_for_KB2732500_S
P1~31bf3856ad364e35~amd64~~6.1.1.0.cat /A

SUCCESS: The file (or folder): "C:\Windows\servicing\Packages\Package_for_KB2732
500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat" now owned by the administrators gro
up.

C:\Users\Sharon>
C:\Users\Sharon>ICACLS C:\Windows\servicing\Packages\Package_for_KB2732500_SP1~3
1bf3856ad364e35~amd64~~6.1.1.0.cat /grant Administrators

F)
processed file: C:\Windows\servicing\Packages\Package_for_KB2732500_SP1~31bf3856
ad364e35~amd64~~6.1.1.0.cat
Successfully processed 1 files; Failed processing 0 files

C:\Users\Sharon>
C:\Users\Sharon>REN C:\Windows\servicing\Packages\Package_for_KB2732500_SP1~31bf
3856ad364e35~amd64~~6.1.1.0.cat xxxx.old1
Access is denied.

C:\Users\Sharon>
C:\Users\Sharon>.

divaesque · 07 Oct 2015

It looks like I had some success. What are your thoughts?

NoelDP · 08 Oct 2015

Very strange result there - (sorry about the delayed response - I've been snowed under at work and here

)
The first two commands succeeded while the last failed
I would have said that the last failed because you weren't in an Administrator Command Prompt - but if that was the case the first two commands should also have failed

All I can think is to try deleting the file from Windows Explorer (navigate to the C:\Windows\servicing\Packages folder and file the file there). You should be asked for Administrator approval - allow it, and see what happens.
What EXACT error message do you get (if any?)

divaesque · 08 Oct 2015

I think it worked! This is how it reads:

Could not find this item
This is no longer located in C:\Windows\servicing\Packages. Verify the item's location and try again.
Package_for_KB2732500_Sp1~31bf3856ade3…
Type: Security Catalog
Size: 7.52 KB
Date modified: 7/6/2012 8:57 AM

NoelDP · 09 Oct 2015

Hmmmm please run another CheckSUR scan and see what happens... Post the new log

divaesque · 09 Oct 2015

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-10-09 19:37

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
(fix) CBS Catalog Missing CBS File Replaced Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64-2jan13.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64-2jan13.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1728
Found 1 errors
Fixed 1 errors
CBS Catalog Missing Total count: 1
Fixed: CBS Catalog Missing. Total count: 1
CBS Catalog Expired Total count: 2
Fixed: CBS Paired File. Total count: 1

NoelDP · 11 Oct 2015

Hopefully that just leaves us with these errors to deal with...

Code:

(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat 
 (w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat

These are two fairly common errors
See here for the solution...
Windows Update error 800b0101 - Windows Help

divaesque · 26 Oct 2015

The date range for both the certificates was 3/26/2012-6/26/2013. I set the clock back to 6/25/2013 (day before certificate expired). I tried this several times and got the same error message when searching for installed updates KB2729094 & KB2705219: "No items match your search". (I'm not sure if this is relevant but both certificates had a button to"Install Certificate...")

NoelDP · 28 Oct 2015

Could you search successfully for other updates? (just in case the Index is broken!)
It may be possible to rename the two files and see what this does (I've never tried it, so have no real idea of the potential effects).
I'll get back to you when I've worked something out.

divaesque · 28 Oct 2015

[QUOTE=NoelDP;3168251]Could you search successfully for other updates? (just in case the Index is broken!)

Yes, I was able to bring up other updates in the search.