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Windows 7: Fixing CheckSUR.log problems (Error 80070490)

06 Jul 2015   #1
7hells

Windows 7 Ultimate 32-bit
 
 
Fixing CheckSUR.log problems (Error 80070490)

Hi!

This is to prepare my laptop for the Windows 10 update. I needed to install KB2952664, but it gives the error mentioned above. I'm looking for the KB2952664 package to resolve this with the System Update Readiness Tool, unfortunately I can't find the package. My IE is malfunctioning so I can't go to catalog.update.microsoft.com . Hoping you can help.


My System SpecsSystem Spec
.
06 Jul 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the summary from the CheckSUR log...
Code:
Summary:
Seconds executed: 1770
 Found 13 errors
  CSI Manifest Missing Total count: 6
  CSI Payload File Missing Total count: 3
  CBS MUM Missing Total count: 3
  CBS Catalog Missing Total count: 1
Unavailable repair files:
 winsxs\manifests\x86_3a6c44dd030cdeb2e66ea99e76f5ff5d_31bf3856ad364e35_6.1.7601.18467_none_d93c8ba81179d56f.manifest
 winsxs\manifests\x86_66c749495e107c8813a573da08af527d_31bf3856ad364e35_6.1.7601.18467_none_cd3a7f9b3f1d166d.manifest
 winsxs\manifests\x86_6d4e5fc5804e33924ca3492537d8db7a_31bf3856ad364e35_6.1.7601.18467_none_7d79ee1ea058bbbd.manifest
 winsxs\manifests\x86_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18467_none_89807d6e57bda0ec.manifest
 winsxs\manifests\x86_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18467_none_733c94b3e1709754.manifest
 winsxs\manifests\x86_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18467_none_09f82166a865aedb.manifest
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
I'll post a fix for the missing files above a bit later - then we'll have to worry about the missing payload files afterwards.
My System SpecsSystem Spec
06 Jul 2015   #3
7hells

Windows 7 Ultimate 32-bit
 
 

Thank you
My System SpecsSystem Spec
.

07 Jul 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - 7hsaa.zip - to my OneDrive at Noel's OneDrive

Please download and save it.

Right-click onthe downloaded file, and select Extract all…
Extract to the default location - which will create a new folder 7hsaa in the same place.

Open this folder- there should be two folders inside it (Manifests,and Packages)

Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)


Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
07 Jul 2015   #5
7hells

Windows 7 Ultimate 32-bit
 
 

I did what you mentioned above ad got this...


Attached Files
File Type: log CheckSUR.log (4.4 KB, 8 views)
File Type: log CheckSUR.persist.log (525.6 KB, 0 views)
My System SpecsSystem Spec
07 Jul 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's what comes of doing things before finishing the first cup of coffee - I based the fix on the wrong version of the update concerned

I'll post another fix later
Code:
Summary:
Seconds executed: 1660
 Found 13 errors
 Fixed 2 errors
  CSI Manifest Missing Total count: 6
  Fixed: CSI Manifest Missing.  Total count: 2
  CSI Payload File Missing Total count: 3
  CBS MUM Missing Total count: 3
  CBS Catalog Missing Total count: 1
Unavailable repair files:
 winsxs\manifests\x86_3a6c44dd030cdeb2e66ea99e76f5ff5d_31bf3856ad364e35_6.1.7601.18467_none_d93c8ba81179d56f.manifest
 winsxs\manifests\x86_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18467_none_733c94b3e1709754.manifest
 winsxs\manifests\x86_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18467_none_09f82166a865aedb.manifest
 winsxs\manifests\x86_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18467_none_89807d6e57bda0ec.manifest
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
My System SpecsSystem Spec
07 Jul 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - got the right ones this time :)
I've uploaded a file - 7hsab.zip - to my OneDrive at Noel's OneDrive

Please download and save it.

Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder 7hsab in the same place.

Open this folder- there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder

C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)


Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
07 Jul 2015   #8
7hells

Windows 7 Ultimate 32-bit
 
 

Thanks! Will be waiting for it! :)
My System SpecsSystem Spec
07 Jul 2015   #9
7hells

Windows 7 Ultimate 32-bit
 
 

Gotcha! Only three payloads missing left


Attached Files
File Type: log CheckSUR.log (8.5 KB, 2 views)
File Type: log CheckSUR.persist.log (534.1 KB, 0 views)
My System SpecsSystem Spec
07 Jul 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yep :)
Code:
(f) CSI Payload File Missing 0x00000000 mshtml.tlb x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891 
(f) CSI Payload File Missing 0x00000000 mshtml.dll x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891 
(f) CSI Payload File Missing 0x00000000 aepic.dll x86_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18467_none_733c94b3e1709754 
 
.
We have to deal with these a different way - and also need to check that they aren't the only missing files...



SFC -System File Checker - Instructions

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt- the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.

Upload theCBS.log file (compressed, please!) to your reply (You'll have to copy it to the desktop first, before zipping the copy for upload)
My System SpecsSystem Spec
Reply

 Fixing CheckSUR.log problems (Error 80070490)




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