Windows 7 Service Pack 1 - FAIL

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  1. Posts : 8
    Windows 7 Ultimate 64 bit
       #1

    Windows 7 Service Pack 1 - FAIL


    Hi all,

    Attachments as per instructions. Help!
    Attached Thumbnails Attached Thumbnails Windows 7 Service Pack 1 - FAIL-error.jpg  
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  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    From the looks of that, I suspect that all you need to do is to install the Service Pack using the standalone update from here...
    https://www.microsoft.com/en-gb/down...s.aspx?id=5842
    You need the windows6.1-KB976932-X64.exe file
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  3. Posts : 8
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    Hi. Thanks for checking through the logs. Have downloaded and run the standalone update but it is still failing...
    Attached Thumbnails Attached Thumbnails Windows 7 Service Pack 1 - FAIL-failed2.jpg  
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Unusual - please post a new CBS.log file, and the C:\Windows\windowsupdate.log file.
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  5. Posts : 8
    Windows 7 Ultimate 64 bit
    Thread Starter
       #5

    Here you go. Thanks for helping!
    Windows 7 Service Pack 1 - FAIL Attached Files
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Hmmm - I think I see what's happened.

    Now all I have to do is work out how to deal with it!

    Back when I can get to it - shout if you haven't heard in 48 hours...
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  7. Posts : 8
    Windows 7 Ultimate 64 bit
    Thread Starter
       #7

    Much appreciated! :)
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  8. Posts : 1,633
    Win 7 Ult SP1/Win 10 Pro (all x64)
       #8

    Note that it's wise to disable any and all anti-virus protection you may have as that is a prime cause for a service pack installation failure.
      My Computer


  9. Posts : 63
    Windows 7 Ultimate 32 bit,Chromium OS, windows server 2008 32bit
       #9

    run a hard drive check to check for corrupt windows components
      My Computer


  10. Posts : 8
    Windows 7 Ultimate 64 bit
    Thread Starter
       #10

    Thanks both!

    I did try allowing the update to install without AV enabled and got the same thing.

    I ran the SFC /Scannow prior to posting or are you referring to another hard drive/windows check?

    Cheers
      My Computer


 
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