Fixing CheckSUR.log problems (Error 80070490)

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  1. 7hells
    Posts : 10
    Windows 7 Ultimate 32-bit
       New #1

    Fixing CheckSUR.log problems (Error 80070490)


    Hi!

    This is to prepare my laptop for the Windows 10 update. I needed to install KB2952664, but it gives the error mentioned above. I'm looking for the KB2952664 package to resolve this with the System Update Readiness Tool, unfortunately I can't find the package. My IE is malfunctioning so I can't go to catalog.update.microsoft.com . Hoping you can help.
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Here's the summary from the CheckSUR log...
    Code:
    Summary:
Seconds executed: 1770
 Found 13 errors
  CSI Manifest Missing Total count: 6
  CSI Payload File Missing Total count: 3
  CBS MUM Missing Total count: 3
  CBS Catalog Missing Total count: 1
Unavailable repair files:
 winsxs\manifests\x86_3a6c44dd030cdeb2e66ea99e76f5ff5d_31bf3856ad364e35_6.1.7601.18467_none_d93c8ba81179d56f.manifest
 winsxs\manifests\x86_66c749495e107c8813a573da08af527d_31bf3856ad364e35_6.1.7601.18467_none_cd3a7f9b3f1d166d.manifest
 winsxs\manifests\x86_6d4e5fc5804e33924ca3492537d8db7a_31bf3856ad364e35_6.1.7601.18467_none_7d79ee1ea058bbbd.manifest
 winsxs\manifests\x86_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18467_none_89807d6e57bda0ec.manifest
 winsxs\manifests\x86_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18467_none_733c94b3e1709754.manifest
 winsxs\manifests\x86_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18467_none_09f82166a865aedb.manifest
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
    I'll post a fix for the missing files above a bit later - then we'll have to worry about the missing payload files afterwards.
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  4. 7hells
    Posts : 10
    Windows 7 Ultimate 32-bit
    Thread Starter
       New #3

    Thank you
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    I've uploaded a file - 7hsaa.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click onthe downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder 7hsaa in the same place.

    Open this folder- there should be two folders inside it (Manifests,and Packages)

    Copy the content of the Packages folder to thefolder

    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)


    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
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  7. 7hells
    Posts : 10
    Windows 7 Ultimate 32-bit
    Thread Starter
       New #5

    I did what you mentioned above ad got this...
    Fixing CheckSUR.log problems (Error 80070490) Attached Files
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    That's what comes of doing things before finishing the first cup of coffee - I based the fix on the wrong version of the update concerned

    I'll post another fix later
    Code:
    Summary:
Seconds executed: 1660
 Found 13 errors
 Fixed 2 errors
  CSI Manifest Missing Total count: 6
  Fixed: CSI Manifest Missing.  Total count: 2
  CSI Payload File Missing Total count: 3
  CBS MUM Missing Total count: 3
  CBS Catalog Missing Total count: 1
Unavailable repair files:
 winsxs\manifests\x86_3a6c44dd030cdeb2e66ea99e76f5ff5d_31bf3856ad364e35_6.1.7601.18467_none_d93c8ba81179d56f.manifest
 winsxs\manifests\x86_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18467_none_733c94b3e1709754.manifest
 winsxs\manifests\x86_microsoft-windows-a..ence-telemetry-sdbs_31bf3856ad364e35_6.1.7601.18467_none_09f82166a865aedb.manifest
 winsxs\manifests\x86_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18467_none_89807d6e57bda0ec.manifest
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.mum
 servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_1_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~x86~~6.1.2.1.cat
 servicing\packages\Package_for_KB2952664~31bf3856ad364e35~x86~~6.1.2.1.cat
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    OK - got the right ones this time :)
    I've uploaded a file - 7hsab.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder 7hsab in the same place.

    Open this folder- there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder

    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)


    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
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  11. 7hells
    Posts : 10
    Windows 7 Ultimate 32-bit
    Thread Starter
       New #8

    Thanks! Will be waiting for it! :)
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  12. 7hells
    Posts : 10
    Windows 7 Ultimate 32-bit
    Thread Starter
       New #9

    Gotcha! Only three payloads missing left
    Fixing CheckSUR.log problems (Error 80070490) Attached Files
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  13. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #10

    Yep :)
    Code:
    (f) CSI Payload File Missing 0x00000000 mshtml.tlb x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891 
(f) CSI Payload File Missing 0x00000000 mshtml.dll x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17107_none_999a12047ec39891 
(f) CSI Payload File Missing 0x00000000 aepic.dll x86_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7601.18467_none_733c94b3e1709754 
 
.
    We have to deal with these a different way - and also need to check that they aren't the only missing files...



    SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt- the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.

    Upload theCBS.log file (compressed, please!) to your reply (You'll have to copy it to the desktop first, before zipping the copy for upload)
    Last edited by NoelDP; 08 Jul 2015 at 12:48.
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