Windows Update doesn't update. Error code C80003FA

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  1. Posts : 6
    Windows 7 Professional x64 SP1
       #1

    Windows Update doesn't update. Error code C80003FA


    Hello,
    First, excuse my english, I'm trying my best.

    I get error C80003FA whenever I do a Windows Update run.

    I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

    I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

    I uploaded the CBS.zip

    Hope you can help me, thanks.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    There are no errors in any of the posted logs
    Please post the C:\WIndows\windowsupdate.log file.

    Please also post the event logs...

    Open Event Viewer
    click on the Windows logs entry in the left pane to expand it.
    Now click on the Application entry - wait while it loads.
    Click on 'File' in the menu bar and select Save...

    Save the file as Appevt.evtx

    Repeat for the System log

    then zip both, and upload them.
      My Computer


  3. Posts : 6
    Windows 7 Professional x64 SP1
    Thread Starter
       #3

    Hello,
    these are the requested files,
    Thanks!
    Windows Update doesn't update. Error code C80003FA Attached Files
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    This may be the result of either corruption of the Software Distribution Folder, or faulty permissions (or both!)
    Note: you will lose your Update history (but the updateswill still be installed, and viewable in the Installed Updates listing).


    Open an Elevated Command Prompt

    Run the following commands


    NET STOP WUAUSERV
    REN C:\WINDOWS\SoftwareDistribution SDOLD
    NET START WUAUSERV

    reboot

    Then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

    Install only the oldest update found - and reboot once installed.

    If it goes in OK, then go back to Windows updates and install the others.
    If it fails, post the new Windowsupdate.log file.
      My Computer


  5. Posts : 6
    Windows 7 Professional x64 SP1
    Thread Starter
       #5

    I did as you told me, but it didn't work. It shows the same C80003FA error and says "Updates were installed: never". Here's my Windows Update log.
    Thanks
    Windows Update doesn't update. Error code C80003FA Attached Files
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    OK, let's have a look at some permissions, then...

    Open an Elevated Command Prompt, and run the following commands...

    DIR C:\Windows\SoftwareDistribution
    ICACLS C:\Windows\SoftwareDistribution
    ICACLS C:\Windows

    Post the results.


    Here are some instructions to make lifeeasier :)

    1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

    2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

    3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.
      My Computer


  7. Posts : 6
    Windows 7 Professional x64 SP1
    Thread Starter
       #7

    Here are the results:

    C:\Windows\system32>DIR C:\Windows\SoftwareDistribution
    El volumen de la unidad C no tiene etiqueta.
    El número de serie del volumen es: ECD1-CEBC

    Directorio de C:\Windows\SoftwareDistribution

    08/07/2015 10:34 <DIR> .
    08/07/2015 10:34 <DIR> ..
    08/07/2015 10:34 <DIR> AuthCabs
    08/07/2015 10:11 <DIR> DataStore
    08/07/2015 10:11 <DIR> Download
    08/07/2015 10:11 2 ReportingEvents.log
    08/07/2015 10:34 <DIR> SelfUpdate
    08/07/2015 10:34 <DIR> WuRedir
    1 archivos 2 bytes
    7 dirs 85.229.789.184 bytes libres

    C:\Windows\system32>ICACLS C:\Windows\SoftwareDistribution
    C:\Windows\SoftwareDistribution NT SERVICE\TrustedInstallerI)(F)
    NT SERVICE\TrustedInstallerI)(CI)(IO)(F)
    NT AUTHORITY\SYSTEMI)(F)
    NT AUTHORITY\SYSTEMI)(OI)(CI)(IO)(F)
    BUILTIN\AdministradoresI)(F)
    BUILTIN\AdministradoresI)(OI)(CI)(IO)(F)
    BUILTIN\UsuariosI)(RX)
    BUILTIN\UsuariosI)(OI)(CI)(IO)(GR,GE)
    CREATOR OWNERI)(OI)(CI)(IO)(F)

    Se procesaron correctamente 1 archivos; error al procesar 0 archivos

    C:\Windows\system32>ICACLS C:\Windows
    C:\Windows NT SERVICE\TrustedInstallerF)
    NT SERVICE\TrustedInstallerCI)(IO)(F)
    NT AUTHORITY\SYSTEMM)
    NT AUTHORITY\SYSTEMOI)(CI)(IO)(F)
    BUILTIN\AdministradoresM)
    BUILTIN\AdministradoresOI)(CI)(IO)(F)
    BUILTIN\UsuariosRX)
    BUILTIN\UsuariosOI)(CI)(IO)(GR,GE)
    CREATOR OWNEROI)(CI)(IO)(F)

    Se procesaron correctamente 1 archivos; error al procesar 0 archivos
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    That all looks normal - I'll see if I can find another cause of this error, and get back to you.
      My Computer


  9. Posts : 6
    Windows 7 Professional x64 SP1
    Thread Starter
       #9

    Ok, thanks.

    Edit: I look at the Appevt file and it shows several warnings (Id.399) and errors (Id.474) that has something to do with C:\Windows\SoftwareDistribution. Maybe that's part of the problem?
    Last edited by betaOrionis; 08 Jul 2015 at 19:26. Reason: Question
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    Hmmm - possibly - let's have a look!

    Open Event Viewer

    click on theWindows logs entry in the left pane to expand it.

    Now click on theApplication entry - wait while it loads.

    Click on 'File'in the menu bar and select Save...

    Save the file asAppevt.evtx

    Repeat for theSystem log

    then zip both,and upload them.

      My Computer


 
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