Gateway Activation


  1. Posts : 678
    Windows 7 home premium 64 bit
       #1

    Gateway Activation


    One of my best friends bought a Gateway Windows 7 Home Premium, 64 bit in 2012 and I helped him set it up, copied his documents, favorites, etc from the old XP.

    When he turned it on the other day he got the dreaded 'no boot device' msg. When I went over I got the same msg, and heard a tapping sound coming from his Seagate 2TB HDD. I put it in an enclosure and hooked it to another PC. The drive was not recognized. I put another hard drive in the tower, and reinstalled Windows 7.

    Now my friend is a very smart retired gentleman, but he has the occasional brain fart. Apparently the COA sticker on the side panel had started to become loose and he simply ripped it off and tossed it. Over a year ago....

    So now I have W7HP installed and 3 days left to activate.

    Any suggestions?

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {83583E35-3CF7-4AF8-BDC1-51DA66D48834}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{83583E35-3CF7-4AF8-BDC1-51DA66D48834}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3485535472-2753738739-547309522</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4870</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1</Version><SMBIOSVersion major="2" minor="7"/><Date>20120312000000.000000+000</Date></BIOS><HWID>91EC3207018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7601.0000-1932015
    Installation ID: 016840618393307120050014186035743821577950378646854942
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: RMV82
    License Status: Initial grace period
    Time remaining: 43140 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 7/12/2015 6:12:57 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEAln30bLLrEsJ28Whknug2NvxFSOwucw==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  ACRPRDCT
      FACP   ACRSYS  ACRPRDCT
      HPET   ACRSYS  ACRPRDCT
      MCFG   ACRSYS  ACRPRDCT
      SLIC   ACRSYS  ACRPRDCT
      SSDT   SataRe  SataTabl
      SSDT   SataRe  SataTabl
      SSDT   SataRe  SataTabl
      ASF!   INTEL    HCG
    Last edited by boweasel; 12 Jul 2015 at 14:21. Reason: Added Diagnostic Report
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    The installed Product Key is from a DELL computer - assuming that the COA sticker on this computer is for Windows 7 Home Premium, you need to change the Key to the one from the sticker, using the link at the bottom of the System properties page, and than activate that.
      My Computer


  3. Posts : 678
    Windows 7 home premium 64 bit
    Thread Starter
       #3

    NoelDP said:
    The installed Product Key is from a DELL computer - assuming that the COA sticker on this computer is for Windows 7 Home Premium, you need to change the Key to the one from the sticker, using the link at the bottom of the System properties page, and than activate that.
    Thanks for the reply, but you missed the following paragraph from my original post:
    Now my friend is a very smart retired gentleman, but he has the occasional brain fart. Apparently the COA sticker on the side panel had started to become loose and he simply ripped it off and tossed it. Over a year ago....
    So we have no COA sticker because he threw it away when it started to peel off. The installed product key is a Dell key because that's the disk I used to install the OS. I don't have a Gateway disk, and neither does my friend. I find it abhorrent that manufacturers stopped supplying those when you buy a computer. I guess they've corrected this in Windows 8, since the key is part of the BIOS, and I assume that my Dell disk would've activated. But that doesn't help my friend.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    The only thing you can do is acquire a set of Recovery media from Acer - if they still do them.
      My Computer


  5. Posts : 678
    Windows 7 home premium 64 bit
    Thread Starter
       #5

    Yeah, that's one plan, but an even better one might be acquiring a set from Gateway
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Acer own Gateway
      My Computer


  7. Posts : 678
    Windows 7 home premium 64 bit
    Thread Starter
       #7

    NoelDP said:
    Acer own Gateway
    Did not know that.... In fact I thought HP owned Gateway. At any rate, I called Gateway accessories and a recovery media disk will be here in 3 to 5 days. Thanks.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Great - good luck with it (it should work!)
      My Computer


 

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