Another no longer genuine - Help.

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  1. Posts : 5
    Windows 7 Professional 64bit
       #1

    Another no longer genuine - Help.


    Hi All,

    I've been away for approx 3 months so i finally turned my PC on and let it do all its updates and when i restarted it i have a notification on my desktop stating that my copy of Windows is not genuine.

    I cant run the Windows Activation application as i get the following error "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

    Below is output of MGADiag.

    Any help you can provide would be appreciated.

    Thanks

    Code:
    
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW
    Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=
    Windows Product ID: 00371-OEM-8992671-00407
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {96E2FC74-5EA3-4F4A-94CA-573ACF0FDAA6}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.151019-1254
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Program Files\Waterfox\waterfox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{96E2FC74-5EA3-4F4A-94CA-573ACF0FDAA6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PV9HW</PKey><PID>00371-OEM-8992671-00407</PID><PIDType>2</PIDType><SID>S-1-5-21-506132802-73972654-1018104519</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1805</Version><SMBIOSVersion major="2" minor="7"/><Date>20121219000000.000000+000</Date></BIOS><HWID>3F163E07018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>1A8F57A4B334ED6</Val><Hash>QoHlvaMGsEczWZwOimB75Sw/+Sc=</Hash><Pid>89388-875-1661194-65854</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700407-02-3081-7601.0000-0562013
    Installation ID: 013844472856594743973122964293919572263485127800812294
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PV9HW
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 10/01/2016 15:10:52
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:7:2016 06:55
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: OAAAAAIABAABAAEAAgACAAAAAQABAAEAHKI2naSrIz0KU3TEEsJkxwIUgDt1ITC6rJfkroi6lmM=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      FPDT            ALASKA        A M I
      SSDT            SataRe        SataTabl
      BGRT            ALASKA        A M I
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Your problem is you have a OEM/SLP COA key that was installed on a Asus system from the factory.
    You have it installed on a After Market Asus motherboard.(Asus P8Z77-V Deluxe)

    That make the installation counterfeit.

    A OEM/SLP or OEM Builders COA key can only be used on the first motherboard it was installed on and activated.
      My Computer


  3. Posts : 5
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thanks for the quick reply.

    Im not sure how that is possible as i made this PC from scratch with only one copy of Windows 7 which was bought at the same time as the parts for the PC.

    Is there a way i can turn it back in to a Genuine copy?

    Thanks
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    The copy of Windows 7 you bought should of come with a proper COA key and a Microsoft sticker that shows the COA key. Use that key.
    Where did you buy Windows 7 from?

    The sticker should look something like this.

    Another no longer genuine - Help.-coa-stickers.gif
      My Computer


  5. Posts : 5
    Windows 7 Professional 64bit
    Thread Starter
       #5

    Sure i have that sticker on the case of the Windows 7 software. Now just how do i do that?

    Sorry for being painful
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    If you have the sticker on the computer how did you end up with a OEM/SLP key installed?
    Do you have the Microsoft DVD for Windows 7 Pro/64 also?
      My Computer


  7. Posts : 5
    Windows 7 Professional 64bit
    Thread Starter
       #7

    I dont have a sticker on the computer its on the DVD Case that Windows 7 came in.

    Also have the DVD.
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    Things are not adding up.
    You say you have the Microsoft DVD and the Microsoft Sticker that came with the
    the DVD any yet your log shows OEM/SLP on a retail motherboard.

    Two ways to solve this problem that I recommend is.

    Repair Install or a Clean Install using the Microsoft made DVD and the key that came with it. Their are many counterfeit Windows 7 being sold. People buy them and don't know they are counterfeit. Windows 7 Pro should cost around $140.00 U.S.

    I asked before and I will ask again. Where did you get the Microsoft DVD and Sticker from?
      My Computer


  9. Posts : 5
    Windows 7 Professional 64bit
    Thread Starter
       #9

    If you look at the photo thats the OEM copy i purchased. The bottom right green square is the product key on the other side of the case.

    Sorry for any confusion.
    Attached Thumbnails Attached Thumbnails Another no longer genuine - Help.-img_3748.jpg  
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10

    Please read my post #8 again, I have edited it.

    Here is one of several Videos that might help you.

    https://www.youtube.com/watch?v=kB7qgQtNZe4


      My Computer


 
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