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Windows 7: Windows Update error 80073712

22 Jul 2015   #1
johnsonspc

Windows 7 Home Premium 64bit
 
 
Windows Update error 80073712

For the past few days Windows update has continued to fail.
I feel like Ive tried everything to resolve this and from what I can gather my only option is to reinstall Windows. But then I spotted this
Windows Update Error 80073712
and thought maybe there was hope.....

I removed YAC, ran Avast and Malwarebytes. Removed a few things along the way.
I have run the SURT and sfc scan a number of times.
I found some corrupt files - tcpmon.ini, utc.app.json, telemetry.ASM-WindowsDefault.json
I replaced tcpmon.ini with a clean version from another computer and gather from other forums that the other two can be ignored for now.

And last night I reset Windows Update components (https://support.microsoft.com/en-us/kb/971058) which looked like it had worked but sadly not.

I've gone round a few circles.....any help would be greatly appreciated

I have attached a compressed CBS.log - the CBS folder seems too large to attach

Cheers
Johnson


My System SpecsSystem Spec
.
25 Jul 2015   #2
johnsonspc

Windows 7 Home Premium 64bit
 
 

Any one got anything on this one? I see quite a few others with the same error number but not sure if it's the same cause.
My System SpecsSystem Spec
29 Jul 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The SFC errors can be ignored - they are caused by an MS coding error that has no effect on the system (they have promised to fix it 'real soon now' )

We need to see the other logs in the CBS folder as well.
Please post the CheckSUR.log file - it's probably going to be the most useful
My System SpecsSystem Spec
.

29 Jul 2015   #4
johnsonspc

Windows 7 Home Premium 64bit
 
 

Cheers Noel
I actually got this sorted elsewhere just a moment ago - there was an issue that required me adding a file to the Manifests folder.
Not sure what that was myself, but it worked!
Now it's all good
Thanks for getting back to me.
Johnson
My System SpecsSystem Spec
29 Jul 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry it took so long - I've been offline for most of the past week.
My System SpecsSystem Spec
29 Jul 2015   #6
johnsonspc

Windows 7 Home Premium 64bit
 
 

No problem at all!

Cheers
My System SpecsSystem Spec
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 Windows Update error 80073712




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