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Windows 7: Cannot update to IE10/11. Cannot remove IE9 either

24 Jul 2015   #1
unstableone

Win7 Ultimate x64
 
 
Cannot update to IE10/11. Cannot remove IE9 either

Hi.
Today I finally decided to update IE, but unfortunately windows update failed(see screenshot). I downloaded a standalone IE10 package and tried to install it, but it didn't help either. Then I decided to uninstall IE9 before installing IE 10. Alas, uninstalling it from windows updates list didn't work.
Then I decided to remove IE9 by turning it off in "Windows features", but instead of features list, the system showed me an empty list. After some research, I followed instructions written here. That fixed Windows Features list, but still I was unable to disable IE this way.

Then I tried running following in elevated command prompt:
Code:
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"
Here are results:
Code:
Uninstalling package "Microsoft-Windows-InternetExplorer-Optional-Package~31bf38
56ad364e35~amd64~en-US~9.4.8112.16421"
Uninstalling package "Microsoft-Windows-InternetExplorer-Optional-Package~31bf38
56ad364e35~amd64~~9.4.8112.16421"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package-MiniLP~31bf3856
ad364e35~amd64~en-US~9.4.8112.16421"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf38
56ad364e35~amd64~~9.4.8112.16421"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e3
5~amd64~en-US~9.4.8112.16421"
Uninstalling package "Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e3
5~amd64~~9.4.8112.16421"
Uninstalling package "Microsoft-Windows-InternetExplorer-VistaPlus-Update~31bf38
56ad364e35~amd64~~9.4.8112.16421"
Unfortunately, it didn't actually uninstall IE9.
[sfc /scannow] ran successfully, no problems here.

SURT Logs attached. I would appreciate any advice.




Attached Images
Cannot update to IE10/11. Cannot remove IE9 either-error.jpg 
My System SpecsSystem Spec
.
26 Jul 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome standalone mate some system specs please System Info - See Your System Specs

Now you said you tried a stand alone install I am not sure what that means but was it this Download Internet Explorer 11 - Microsoft Windows > check the language version

Before you do that though please run this in safe mode
https://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2
as it sounds as if your machine is in a bit of a pickle
My System SpecsSystem Spec
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 Cannot update to IE10/11. Cannot remove IE9 either




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