Update error code 80072712

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  1. Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       #11

    Nope,

    attached are error codes and updates which failed.

    rgds
    Attached Thumbnails Attached Thumbnails Update error code 80072712-1.jpg   Update error code 80072712-2.jpg  
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  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    OK - please post a new set of logs after running SFC and CheckSUR again.
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  3. Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       #13

    Here it is.
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  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    Some very strange results there -
    The CheckSUR took only 39 seconds, and the SFC appears to have only 9 items, rather than the expected 1400 or so!

    Please upload the latest COMPONENTS file, and I'll take another look at it.
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  5. Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       #15

    Now it does not allow me to either copy or zip it. It says it is open in system...

    See attachments.

    Should I try and copy it in safe mode? Or this indicates some other problem?
    Attached Thumbnails Attached Thumbnails Update error code 80072712-1.jpg   Update error code 80072712-2.jpg  
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  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Boot to Safe Mode, and do the copy there.
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  7. Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       #17
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  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    It's what I was afraid of - almost all of one major subkey is 'missing' - and my skills aren't up to finding the disjoint in the data to make it reappear (there's probably an illegal character in there that's blocking the registry from loading the rest of the file.

    I can't see any other options now than either a repair install or a clean install
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  9. Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       #19

    Thank you for trying !
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