Windows Update error 8024402C

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  1. Posts : 49
    Windows 7
    Thread Starter
       #11

    NoelDP said:
    The CheckSUR results show this...

    - this implies that the chances are that no updates have been installed for at least 2 years

    I'll post some instructions to correct these errors when I can get to them - hopefully tomorrow.
    That is correct. as I said before he is been having this issue for almost 2 years now
    Shall we proceed with your to8aa.zip, or shall I wait until your further feedback?
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    Yes please do the to8aa repairs - these errors are unrelated.
      My Computer


  3. Posts : 49
    Windows 7
    Thread Starter
       #13

    We started your repair, but he can't get into the Advanced Boot Menu... pressing F8 all the time during boot does nothing and so it continues to normal boot.
    (His computer is from ASRock, perhaps it has another key for it)

    EDIT: Nevermind, it worked this time
      My Computer


  4. Posts : 49
    Windows 7
    Thread Starter
       #14

    Ok, we did everything you said and ran SFC /scannow again. The prompt said that no corrupted files have been found (because your to8aa fixed his notepad.exe issue, as far as I can tell from the repair prompt)
    You can find the new CBS.log in this message.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    Yep - the fix appears to have done exactly what it was supposed to do

    I'm not going to get to the other problem tonight - it's a fairly complex instruction-set, and I don't want to get it wrong.

    I'll get back to you on that as soon as I can.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Here's a link (it probably explains things better than I can)
    Windows Update error 800b0101 - Windows Help

    The updates you need to uninstall are
    (w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_2_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat
    (w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_3_for_KB2705219~31bf3856ad364e35~amd64~~6.1.1.1.cat
    (w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_for_KB2731847_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
    i.e. KB2731847 and KB270519
      My Computer


  7. Posts : 49
    Windows 7
    Thread Starter
       #17

    Ok, we followed the steps of the link, uninstalled the 3 updates with success and then we ran the System Update Readiness tool again. (first it failed because we already restored the date back to today, but it worked again when we put the PC time around 2013)
    So the update readiness tool did what it's supposed to do, but still no improvement over the situation, Windows Update Error 8024402C still keeps appearing.
    The CheckSur log file that came with it is quite short:

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2012-08-09 12:17

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 431
    No errors detected

    Windows Update error 8024402C Attached Files
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    Reset the time back to current and run the CheckSUR again - I need to see the results of that run.
      My Computer


  9. Posts : 49
    Windows 7
    Thread Starter
       #19

    Ok, we ran it again with the current time set. The log files don't seem to differ a lot from previous..
    Windows Update error 8024402C Attached Files
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    They shouldn't, with those files uninstalled

    That looks fine now - and with any luck WIndows Update will now work.
    Do a Check for Updates, and install those two updates when/if they re-appear - then try the rest.
      My Computer


 
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