Windows Update error 8024402C

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  1. Posts : 49
    Windows 7
    Thread Starter
       #51

    It found 5 updates this time. The 4 which fail to install and a new one (my friend says that's normal and that those new updates are getting installed without problem but these 4 still will not install)
    The new one worked, the old 4 still fail. (Code 80073701 this time)
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #52

    Please list the 4 KB's that failed again. It would save Mr. Noel from looking back through the tutorial.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #53

    ...and please post the new wundowsupdate.log file.
      My Computer


  4. Posts : 16
    Windows 7 Home Premium 64bit
       #54

    Hi, I am 'the friend'.
    I made an account myself, so I can answer more quickly. ( so I'm not hijacking this thread! )


    The updates that couldn't be installed are:

    KB2574819: Update for Windows 7 for x64-systems
    KB2592687: Update for Windows 7 for x64-systems
    KB2670838: Platform-update for Windows 7 x64 Edition
    KB2830477: Update for Windows 7 for x64-systems
    Windows Update error 8024402C Attached Files
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #55

    Welcome to our forum Friend Bassiehetkoekje.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #56

    OK - I think it's time we had a fresh set of data files to work from...
    Please run the CheckSUR tool again, and post the new CheckSUR.log and CheckSUR.Persist.log files.
    Then run SFC /SCANNOW in an Elevated Command Prompt, and post the news CBS.log file (You'll have to copy it to the desktop for compressing before uploading the compressed file)
      My Computer


  7. Posts : 16
    Windows 7 Home Premium 64bit
       #57

    Here they are.
    Windows Update error 8024402C Attached Files
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #58

    Everything there seems to be fine and dandy.
    Let's try something that we attempted once before - before I realised that you were connecting to a WSUS server...

    I would suggest the easiest way to deal with this would be a reset of WIndows Update. -see here...
    Windows Update - Reset

    I have no idea if it would work properly this time around, but it shouldn't hurt, at least.
      My Computer


  9. Posts : 16
    Windows 7 Home Premium 64bit
       #59

    Alright, I've done that (gone for option three again).
    After rebooting, i should try to install all the updates again in the order that you specified last time, right?
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #60

    Just do a check for updates - you may or may not be offered these 4 again - and they may or may not install.
    once complete, post back with the new windowsupdate.log file.
      My Computer


 
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